Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

be or bc full time

Physician- Urologist Position

Company: AdventHealth Medical Group

Location: Orange City, Florida

Posted May 25, 2025

View Details Apply on healthecareers.com

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Brooklyn, NY

Posted May 25, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

View Details Apply on SimplyHired
full time hospital

Certified Medication Aide

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com

BOB-CEMENT MASON

Company: DEPARTMENT OF TRANSPORTATION

Location: New York, NY

Posted May 24, 2025

If required, this license must be maintained for duration of appointment in this position. Preference will be given to candidate who possess a Commercial…

View Details Apply on SimplyHired
full time

Mammographer - 24 hours

Company: Kaiser Permanente

Location: Daly City, California

Posted May 25, 2025

View Details Apply on healthecareers.com
401(k) ad&d insurance dental insurance

OBGYN Physician

Company: Women's Healthcare Associates

Location: Oregon City

Posted May 25, 2025

View Details Apply on healthecareers.com
loan repayment program hospital full time

Primary Care Physician Needed in Oradell, New Jersey

Company: CompHealth

Location: Oradell, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com

Event Lead Chef | Part-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 24, 2025

Support the preparation and design of all food and drinks menus. Produce event’s menus as requested in a manner that meets our high standards of both design and…

View Details Apply on SimplyHired
assisted living

Nursing Director- RN

Company: Sunrise Senior Living

Location: Brooklyn, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
dental insurance employer-matched 401(k) plan health insurance

Nephrology Physician

Company: Monogram Health

Location: Northern New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Total Joints Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, New York

Posted May 25, 2025

View Details Apply on healthecareers.com

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Ridgewood, NY

Posted May 25, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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