Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

hospital contract

Contract Technician

Company: United Health Services

Location: Binghamton, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Overnight Vacation Replacement-Temp

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Oct 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

View Details Apply on SimplyHired
full-time academic be or bc

General and Hospitalist Gastroenterology - Physician - Manhattan and Queens, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
full-time

Home Care Licensed Practical Nurse

Company: United Health Services

Location: Johnson City, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Part Time Cleaner

Company: SPOTLESS CLEANING

Location: Manhattan, NY

Posted Oct 13, 2025

You're an early bird who loves to greet the day with enthusiasm! Ensure high standards of cleanliness and customer satisfaction.

View Details Apply on SimplyHired
full-time be or bc

Ophthalmologist

Company: Starling Physicians

Location: New Britain, Connecticut

Posted Oct 13, 2025

View Details Apply on healthecareers.com

Armed Security Guard - Retired Law Enforcement Officer - Staten Island

Company: Arrow Security

Location: Staten Island, NY

Posted Oct 13, 2025

A valued contributor to our respectful and rewarding work culture the Armed Security Guard is responsible for performing licensed security guarding duties to…

View Details Apply on SimplyHired

Vacation Replacement - Temp

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Oct 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

View Details Apply on SimplyHired

Sr. Software Engineer, Front End / Full-Stack (JavaScript ES6+, Angular, NgRX, AWS Fargate)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Own the technical design and development of cross-functional, multi-platform application systems. 2+ years of experience with open-source state management and…

View Details Apply on SimplyHired

Distinguished AI Engineer (Agentic AI Platform Infrastructure)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Graduate Development Program, Associate Data Analyst, Global Data Analysis

Company: National Grid

Location: Brooklyn, NY

Posted Oct 13, 2025

Valid driver’s license required with a safe driving history that meets National Grid’s Safe Driver policy. Advanced experience with SQL, Microsoft Excel, Power…

View Details Apply on SimplyHired

User Experience Copywriter

Company: Macy’s

Location: New York, NY

Posted Oct 13, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. User-Centered Design: Deep understanding of UX/UI…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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