Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Junior Software Engineer

Company: Moonshot AI

Location: New York, NY

Posted Oct 05, 2025

Collaborate with senior engineers to design scalable systems and best practices. Strong computer science fundamentals (or equivalent practical experience).

View Details Apply on SimplyHired

VP, Integrated Marketing Operations

Company: BNY

Location: New York, NY

Posted Oct 05, 2025

Bachelor’s degree in Marketing, Communications, or a related field. Lead the creation of compelling content and communication materials that resonate with…

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401(k) 457(b) malpractice insurance

Minimally Invasive Gyn Surgeon

Company: Saint Peter's Healthcare System

Location: New Brunswick, New Jersey

Posted Oct 05, 2025

View Details Apply on healthecareers.com
relocation assistance sign-on bonus full-time

Physician Assistant - Cardiac Surgery (Nocturnist)

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Oct 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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full-time

APN - Dermatology

Company: Summit Health Medical Group

Location: Westchester County, NY

Posted Oct 05, 2025

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full-time be or bc

Internal Medicine Physician

Company: Summit Health Medical Group

Location: Garden City and Manhattan, New York

Posted Oct 05, 2025

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Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

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full-time

Nurse Practitioner - Rheumatology

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com
full-time be or bc

Hematologist/Oncologist

Company: Summit Health Medical Group

Location: Clifton, New Jersey

Posted Oct 05, 2025

View Details Apply on healthecareers.com
dental insurance flexible schedule health insurance

Make every day exceptional as an Obstetrician Gynecologist (OBGYN).

Company: White Plains Hospital

Location: Westchester County, NY

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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