Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Sous Chef

Company: The Smith

Location: New York, NY

Posted Oct 04, 2025

Provides feedback and guidance focusing on support and hospitality, ensuring that all team members have the tools to succeed. 401K plan with company match.

View Details Apply on SimplyHired
academic paid time off research

SIUH Chair of Surgery

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 04, 2025

Bachelor's degree in Computer Science, Information Technology, or a related field is required. Professional development budget and certification reimbursement.

View Details Apply on SimplyHired
relocation assistance mentorship wellness program

Director of Advanced Heart Failure

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Supervising Pharmacist

Company: 79 TH STREET PHARMACY

Location: New York, NY

Posted Oct 04, 2025

Experience in medical management and critical care environments. The ideal candidate will be responsible for ensuring the safe and effective use of medications,…

View Details Apply on SimplyHired

PRESENTATION DESIGNER

Company: Cella

Location: New York, NY

Posted Oct 03, 2025

Minimum five years of professional graphic design experience in a corporate setting. This role is perfect for a detail-oriented graphic designer with a keen eye…

View Details Apply on SimplyHired

Information Security Education Analyst

Company: Take-Two Interactive Software, Inc.

Location: New York, NY

Posted Oct 03, 2025

Advanced experience with graphic design tools and a strong eye for impactful, brand-aligned design. Draft clear and concise security communications that…

View Details Apply on SimplyHired

Data Governance Analyst

Company: Munich RE

Location: New York, NY

Posted Oct 03, 2025

A successful individual will have a strong foundational business and technical knowledge of data governance and management concepts using both current and…

View Details Apply on SimplyHired

Warehouse Vault Attendant

Company: GardaWorld Cash

Location: Long Island City, NY

Posted Oct 03, 2025

We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing,…

View Details Apply on SimplyHired
sign-on bonus hospital health system

Ophthalmologist to join its practice in Downtown Brooklyn!

Company: Mount Sinai Health System

Location: Brooklyn, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Saw Operator

Company: Laird Plastics

Location: Westbury, NY

Posted Oct 03, 2025

Maintains specifications by observing and taking measurements using tape measures and micrometers; detecting malfunctions; troubleshooting processes; adjusting…

View Details Apply on SimplyHired

Cyber Risk Analyst, AVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 03, 2025

A bachelor’s degree in computer science, information systems management, or a related discipline is preferred; alternatively, demonstrated equivalent experience…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in New York City, NY 345,618 jobs Customer Experience in Remote 1,495,362 jobs Customer Experience in Other US Location 1,300,962 jobs Customer Experience in Multiple Locations 304,350 jobs Customer Experience in USA 272,892 jobs Customer Experience in Washington DC 210,810 jobs Customer Experience in Chicago, IL 202,482 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs