Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Video Editor Specialist

Company: Docler Holding

Location: Other US Location

Posted Jan 31, 2025

Byborg Enterprises, a global leader in IT and streaming solutions, is seeking a Video Editor Specialist. The role involves collaborating with the Creative Production Team, editing raw footage, enhancing video quality, and creating motion graphics. The company offers a competitive salary package, professional challenges, and a creative work environment. Qualifications include 2+ years of video editing experience, proficiency in Adobe Premiere Pro, Final Cut Pro, or similar tools, and strong creative skills.

Product Manager - Ledger Live (f/m)

Company: Ledger

Location: Other US Location

Posted Jan 31, 2025

Ledger, founded in 2014, is a global platform for digital assets and Web3, securing over 20 of the world's crypto assets. With a team of over 700 professionals, they develop products and services for securely buying, storing, swapping, growing, and managing crypto assets. The company is headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland, and Singapore. Ledger is seeking a Product Manager for the On/Off Ramp Team to improve the customer experience for converting fiat to crypto and vice versa. The role involves collaborating with various teams to align, define, and execute the product vision and strategy, focusing on security, scalability, and conversion. The ideal candidate should have previous experience in consumer B2C products, funnel optimization, AB testing, and conversion-driven roadmaps. Ledger offers equity, flexibility, social events, comprehensive health insurance, personal development coaching, five weeks of paid leave, high-tech equipment, transport reimbursement, and employee discounts.

Principal Software Developer (Java /.NET)

Company: Caseware

Location: Other US Location

Posted Jan 31, 2025

Caseware Cloud is a cloud-based solution designed for accounting firms and professional services, offering secure, scalable, and integrated tools for practice management and client collaboration. Caseware Cloud Collaborate, a core component, focuses on client collaboration and document exchange, featuring secure client portals, workflow automation, and seamless integration with other Caseware solutions. The company is seeking a Principal Software Developer to lead the architectural evolution of their cloud platform, transitioning from a .NET monolith to a Java-based microservices ecosystem. The role involves designing scalable and secure cloud-native solutions, driving API-first development, and mentoring senior developers on microservices, cloud architecture, and security best practices.

Frontend Lead

Company: One Impression

Location: Other US Location

Posted Jan 31, 2025

One Impression is a leading global influencer marketing platform, serving over 300 brands and boasting a network of 65 million+ influencers across Instagram and YouTube. The company aims to capture 25% of global media ad spend by becoming the world's defacto influencer platform. They are backed by top investors and celebrities, and are looking for a seasoned Frontend Lead with extensive experience in software development and leadership to join their high-performing engineering team.

QA Engineer- Solutions

Company: Zinier

Location: Other US Location

Posted Jan 31, 2025

Zinier is a global company with offices worldwide, focusing on empowering deskless workers through technology. They aim to make these workers more productive by designing software experiences tailored to their needs. Zinier's mission is to enable deskless workers to excel in their roles, contributing to a more efficient and reliable service delivery. The company offers a scalable platform powered by AI-driven insights and intelligent automation, helping field service teams work smarter, faster, and more efficiently. They work with clients in telecom and energy sectors, providing robust tests, performance benchmarking, and contract tests for APIs. Zinier values problem-solving, collaboration, and customer happiness, seeking team members with strong analytical skills, communication, and time management abilities.

Advisor, IT Management - Owner's Office

Company: Docler Holding

Location: Other US Location

Posted Jan 31, 2025

Docler Group, a fast-growing company since 2001, offers a unique, fun-loving work environment. They are seeking an IT guru with 10+ years of experience in IT development and operations for a role involving company-wide projects, IT integration, and strategic decision-making. The ideal candidate will have multidisciplinary business experience, strong analytical skills, and excellent communication abilities. The company provides a competitive salary package, professional challenges, and a creative work environment.

General QA Engineer

Company: Sana Commerce

Location: Other US Location

Posted Jan 31, 2025

Sana Commerce, an ecommerce platform for manufacturers, distributors, and wholesalers, is seeking an experienced General QA Engineer. The ideal candidate will ensure product quality, grow with the company, and contribute to project success. The role involves planning tasks, developing test cases, and working with large projects. Qualifications include knowledge of bug tracking systems, web-based application testing, software development lifecycle, web technologies, version control systems, web debugging tools, SQL, and automation tools. English proficiency is intermediate. Sana Commerce values an inclusive environment, personal development, wellbeing, international work, and a friendly, flexible culture.

Category Lead Vaccines - Andean Cluster

Company: Pfizer

Location: Other US Location

Posted Jan 31, 2025

The job focus is on leading the Marketing team to implement business strategies and tactics to achieve revenue targets for the Vaccines Category in the Andean Cluster. The role involves driving business leadership, financials, and planning to surpass revenue targets, optimize the product portfolio, and ensure compliance with Pfizer values and global guidelines. The individual will also lead an agile digital experience marketing and promotion team, foster a great place to work environment, and ensure effective utilization of talent and performance management processes.

Technical Product Owner

Company: BETSOL

Location: Other US Location

Posted Jan 31, 2025

BETSOL is a cloud-first digital transformation and data management company offering products and solutions to enterprises and consumers. The company's Data Management product lines include Zmanda and Zmandacom. BETSOL Global IT Services, BETSOLcom, builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. The engineering team, with several patents, delivers award-winning products and solutions in over 40 countries. The Technical Product Owner (TPO) role integrates product ownership with technical project management, overseeing large-scale infrastructure and automation initiatives. The TPO manages complex projects within an enterprise environment, ensuring successful delivery through thorough planning, execution, and stakeholder management. The role requires a strong technical background in software development and infrastructure, proficiency in Agile tools, and excellent communication skills.

Quality Assurance Associate

Company: TCG GreenChem Inc

Location: Other US Location

Posted Jan 31, 2025

TCG GreenChem Inc is seeking a candidate with a BS or MS in Chemistry and 5+ years of experience in API development and scale up manufacturing facilities. The role involves ensuring compliance with cGMP, Environmental Health and Safety, and company SOPs. Key responsibilities include managing quality documentation, conducting inspections, performing investigational activities, and participating in audits. Exceptional communication skills and proficiency in MS Office are required.

Regulatory Affairs Associate - 12 month contract

Company: Pfizer

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a Regulatory Affairs role at Pfizer, requiring a high school diploma or equivalent with 8+ years of experience or higher degrees with less experience. The role involves strategic product direction, interacting with regulatory agencies, and overseeing clinical trial applications. The company offers a range of benefits and values diversity, equity, and inclusion. The job posting emphasizes the importance of the role in broadening and hastening patient access to Pfizer's medicines and vaccines.

Backend Lead

Company: One Impression

Location: Other US Location

Posted Jan 31, 2025

One Impression is a leading global influencer marketing platform, serving over 300 brands including Unilever, Nestle, Amazon, Meesho, Nykaa, and CoinSwitch. With a network of over 65 million influencers across Instagram and YouTube, the company aims to capture 25% of global media ad spend. Backed by top investors and celebrities, One Impression is looking for a seasoned Backend Lead with 5+ years of experience to lead a high-performing engineering team. The ideal candidate will have extensive hands-on experience in software development, deep technical expertise, and a proven track record of successfully leading large-scale engineering teams and projects.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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