Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Senior Big Data Engineer

Company: dunnhumby

Location: Other US Location

Posted Jan 30, 2025

dunnhumby, a global leader in Customer Data Science, is seeking a Senior Big Data Engineer with extensive experience in managing Big Data, high-level programming languages, and HadoopSpark Toolsets. The company offers a comprehensive rewards package, flexible working hours, and a commitment to diversity and inclusion. The role involves working with transformative brands and influencing global retailers.

NICE - Actimize Support Engineer

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

One Sutherland is a global company that values diversity and fosters a positive work environment. The Actimize Technical Support Engineer role involves reviewing and investigating client issues, providing accurate guidance, and collaborating with higher tiers for end-to-end resolution. The ideal candidate should have excellent communication skills, at least 2 years of technical support experience, and proficiency in Java, Windows Forms, SQL, and XML. Knowledge of Linux, Microsoft Server, SQL Server, XML, HTML, PERL, and server tuning is also required.

Analyst, Cybersecurity Operations (Detection & Response) L1

Company: McDonald’s Global Technology

Location: Other US Location

Posted Jan 30, 2025

McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through technology innovation in delivery, digital, and drive-thru services. The company is investing in AI, robotics, and emerging tech to digitize its operations and improve efficiency. The L1 Response Analyst role within the Security Operations Center (SOC) is crucial for protecting McDonald's information assets, monitoring system activity, and analyzing network traffic to identify potential threats. The ideal candidate should have a foundational understanding of cybersecurity practices, cloud technologies, and incident handling procedures. McDonald's values diversity and inclusion, and the company is committed to creating an inclusive culture and contributing to its communities.

Marketing Manager, Demand Generation

Company: Conduktor

Location: Other US Location

Posted Jan 30, 2025

Conduktor is an Enterprise Data Management platform specializing in streaming data. They are seeking a Marketing Manager Demand Generation to execute multichannel campaigns, drive lead acquisition, and nurture pipeline growth. The role involves designing CRM campaigns, coordinating digital campaigns, developing paid media strategies, and conducting performance analysis. The ideal candidate should have proven experience in B2B tech or SaaS, proficiency in HubSpot, and strong skills in digital advertising platforms. Conduktor offers stock options, 25 days PTO, private health insurance, and a dog-friendly office.

Production Technician Supervisor - Weekend Shift

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 30, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking experienced Production Supervisors to lead a team of technicians and welders in building electromechanical parts and assemblies. The ideal candidate should have a high school diploma or equivalent, at least 5 years of leadership experience in manufacturing, and 10 years of technical skills. They should be proficient in MS Office products, committed to safety and quality, and able to work in a fast-paced environment. Bonus points for experience with lean manufacturing, 5S, Six Sigma, and winding equipment.

Sr. Assoc-Trans Processing

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

Sutherland is looking for a goal-oriented and strategic thinking individual to join as a Manager of Service Delivery. The role involves reviewing and analyzing claim form 1500, utilizing coding tools, verifying claim status, and resolving billing discrepancies. The ideal candidate should have at least 2 years of experience in physician revenue cycle management, proficiency in medical coding tools, and expertise in various medical specialties. The company offers perks such as night shift allowance, fixed weekend offs, 2-way cab facility, 24 days leave, and incentives.

Application Support - Treasury and Tax Technology

Company: Otis Elevator

Location: Other US Location

Posted Jan 30, 2025

Otis, a leading global elevator and escalator company, is seeking an experienced Application Support professional for Treasury and Tax Technology. The role involves providing level 1 support for tax and treasury applications, monitoring file transmissions, managing user access, and assisting in system test plans. The ideal candidate should have 2+ years of experience in application support, business analysis, and infrastructure components. Preferred experience includes Kyriba, Treasury Banking, DT Tax, OneSource, Indirect Tax Determination, Sabrix, Corptax, PTMS, Longview, and SaaS applications. Exceptional customer focus, communication, collaboration, and relationship-building skills are required. Otis offers opportunities for growth, training, and resources, and is committed to diversity, ethics, and quality.

Inventory Coordinator

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 30, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking an Inventory Coordinator with 3+ years of experience in inventory control and ERP experience. The role involves managing inventory and materials, ensuring timely processing of shipping and receiving, and maintaining a clean work environment. The company values diversity and equal opportunity, and the position requires dedication to safety in a fast-paced environment.

Senior Software Engineer (.NET environment)

Company: Coupa Software

Location: Other US Location

Posted Jan 30, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact, with a culture driven by transparency and excellence. As a Senior Software Engineer, you'll help scale Coupa's platforms, collaborate on new features, and mentor others. Requirements include 5+ years of software development experience, preferably with .NET, and expertise in LLM prompting, RAG, and agentic frameworks.

Lead-Data Analytics

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

Sutherland is looking for a data science professional with 5-8 years of experience. The ideal candidate should have hands-on experience in Python, knowledge of machine learning models, SQL, and data preprocessing. Strong communication and problem-solving skills are also required. Bonus points for text analytics experience and advanced degrees in statistics.

Practicante Bilingüe - Talent Acquisition

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

Sutherland is looking for a motivated intern to join their Talent Acquisition team. The role involves shaping workplace culture, supporting hiring processes, and managing logistics. The ideal candidate should be a student in modern languages, psychology, or related administrative careers with strong MS Office skills, verbal and written communication abilities, and the capacity to work independently with high standards.

Senior Product Designer

Company: Coates Group

Location: Other US Location

Posted Jan 30, 2025

Coates Group, a global technology company, is seeking a Senior Product Designer for the Creative Center team. The role involves leading and delivering user-centered design solutions, collaborating with cross-functional teams, and mentoring junior team members. The company is known for its innovative spirit, industry leadership, and commitment to creating dynamic, personalized, and engaging customer experiences. They value diversity, creativity, and continuous growth. The ideal candidate should have 5+ years of UX/UI/Product design experience, expertise in Figma, and a strong understanding of WCAG standards.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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