Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Senior Developer

Company: IBM

Location: Armonk, US

Posted Dec 04, 2025

The job description outlines the role and responsibilities of a Senior Developer at IBM Corporation. The position involves performing critical path components, mentoring junior developers, leading design discussions, researching technology solutions, developing business-focused solutions, designing user interfaces, gathering requirements, creating documentation, maintaining and scaling applications on cloud and on-premises platforms, leading project teams, delivering API solutions, identifying knowledge gaps, and reporting progress to management. The role requires a Bachelor's degree and two years of experience in software development, with expertise in Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services, and SQL.

Lab Technician

Company: IBM

Location: ROCHESTER, US

Posted Dec 04, 2025

The job description outlines a Hardware Technician role at IBM in Rochester, Minnesota. The position involves ensuring IBM's enterprise hardware products meet global safety standards. The technician will collaborate with engineering teams, conduct safety tests, and support testing in lab environments. IBM fosters a culture of innovation, inclusion, and continuous learning.

2026 Intern – Information Architecture

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.

Enterprise AI Architect

Company: IBM

Location: Philadelphia, US

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves translating business goals into technical architectures, designing data pipelines, and guiding technical teams. Proficiency in Python, SQL, FastAPI, Azure, AWS, and LLM frameworks is required.

Americas News Editor (Remote – New York)

Company: Sandmark

Location: Remote (Preference for North East US)

Posted Nov 10, 2025

Sandmark is seeking an experienced Americas Editor to lead editorial strategy in North, Central, and South America. The role involves managing content pillars, collaborating with teams, and driving user engagement through high-quality crypto and financial market content.

Digital Technical Specialist - Red Hat

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.

Network Automation Lead (WAN/LAN)

Company: IBM

Location: WASHINGTON, US

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with visionaries, improve hybrid cloud and AI, and leverage strategic partnerships. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a Network Automation Lead is also mentioned, focusing on designing, developing, and maintaining network automation solutions.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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