Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Senior C++ Engineer - Prime team (Cyprus)

Company: Azul

Location: Other US Location

Posted Jan 20, 2025

Azul, a trusted Java platform provider, is seeking a Senior C++ Engineer to join their Azul Platform Prime engineering team. The role involves designing, developing, and optimizing high-performance, low-level C++ code for JVM runtime. The ideal candidate should have strong proficiency in C++, parallel programming, and concurrency, with experience in designing multithreaded algorithms and using tools like debuggers, profilers, and performance analyzers. Familiarity with JVM internals and understanding of hardware architectures and operating systems are also required. Azul offers equity, annual bonus, referral program, IT equipment, work-life balance, and the opportunity to work with top experts in the Java ecosystem.

Manager, Customer Success

Company: Apryse

Location: Other US Location

Posted Jan 20, 2025

Apryse, a leading provider of document software development SDK technology, is seeking a Manager of Customer Success to lead a team of 8-10 professionals. The role involves developing strategies to enhance customer satisfaction, drive product adoption, and minimize churn. The ideal candidate should be a strategic thinker, skilled communicator, and result-driven leader with at least 5 years of experience in customer success, including 2 years in a managerial position. The role offers a competitive salary, comprehensive benefits, and a great team environment. Apryse is committed to delivering cutting-edge technology solutions and is an equal opportunity employer.

Software Engineering Manager for Optimizer Hub

Company: Azul

Location: Other US Location

Posted Jan 20, 2025

Azul, a company fully dedicated to Java, is seeking an experienced Software Engineering Manager for their Optimizer Hub product. The role involves overseeing design and development, mentoring engineers, and collaborating with product managers and technical leads. The Optimizer Hub is a set of services within Azul Platform Prime that separates the heavy lifting of compiling bytecode to optimized machine code and ensures consistent responsiveness and performance. Key requirements include experience in engineering project management, understanding of project architecture, and expertise in Agile methodologies. Azul offers an equity program, annual bonus, referral program, IT equipment, work-life balance, and the opportunity to work with top experts in the Java ecosystem.

Business Development Lead (Sao Paulo)

Company: iDeals

Location: Other US Location

Posted Jan 20, 2025

Ideals, a global B2B SaaS product company, is seeking a Business Development Lead for Brazil. The role involves driving growth, fostering key partnerships, and exploring untapped verticals. The ideal candidate should have 8 years of hands-on experience in new business development sales, at least 2 years of outbound sales managerial experience, and a professional sales background within the B2B SaaS industry. The company offers a hybrid work model, wellness budget, individual development plan, and a supportive culture based on commitment, excellence, collaboration, trust, and care.

Field Marketing Manager (SaaS)

Company: Sana Commerce

Location: Other US Location

Posted Jan 20, 2025

Easygenerator, a Dutch e-learning company, is seeking a Field Marketing Manager to join their dynamic team in Dubai. The ideal candidate will have 3+ years of event organization experience, a degree in Marketing or related field, and excellent project management skills. The role involves organizing events, managing budgets, and collaborating with cross-functional teams. The company offers a fun international environment, career growth opportunities, and a hybrid working policy.

Senior Staff Front-end Engineer (f/m)

Company: Ledger

Location: Other US Location

Posted Jan 20, 2025

Ledger, a global platform for digital assets and Web3, is seeking a Senior Staff FrontEnd Engineer to join their Wallet Experience business unit. The role involves developing and maintaining the portfolio and account management UI flows for Ledger Live, an application for managing blockchain-backed assets. The ideal candidate should have at least 12 years of experience in software development, proficiency in JavaScript and TypeScript, and strong experience in Reactjs development tools and libraries. Ledger offers equity, flexibility, comprehensive health insurance, personal development coaching, five weeks of paid leave, high-performance office equipment, transportation reimbursement, and employee discounts.

Senior Full Stack Developer

Company: Sana Commerce

Location: Other US Location

Posted Jan 20, 2025

Easygenerator, a Dutch EdTech leader, is seeking a skilled frontend and backend developer to join their global team. The role involves working on all aspects of the core product, owning features from inception to release, and collaborating with colleagues on support issues and technical discussions. The company offers career growth opportunities, mentorship, and a supportive work environment. Bonus points for experience leading a team, contributing to open-source projects, and working in a multicultural environment.

RevOps Associate

Company: Cint

Location: Other US Location

Posted Jan 20, 2025

Cint is a global research technology company with a programmatic marketplace connecting businesses with nearly 300 million respondents in over 150 countries. The company is seeking a RevOps Associate to support revenue operations, optimize processes, analyze data, and drive operational efficiencies across sales, marketing, and finance functions. Key responsibilities include CRM support, data management, process optimization, reporting, ad-hoc analysis, cross-functional collaboration, and supporting RevOps projects. The ideal candidate will have a Bachelor's degree, strong communication skills, proficiency in Excel and Google Workspace, familiarity with Salesforce, strong analytical skills, problem-solving mindset, and excellent organizational skills.

Manager , Digital Customer Experience & Content Strategy

Company: acceldata

Location: Other US Location

Posted Jan 20, 2025

The job posting describes a senior leadership role focused on customer partner and post-sale enablement. The role involves overseeing the entire enablement function, ensuring alignment with strategic goals, and driving customer experience, retention, and revenue growth. The individual will develop a holistic content strategy, manage self-service customer success portal, build customer journey maps, and create connected omnichannel experiences. They will also report on the effectiveness of enablement programs and own the Voice of Customer program. The ideal candidate should have 10+ years of experience in customer success roles, deep understanding of post-sales business processes, project management capabilities, analytical thinking, excellent communication skills, and experience with complex enterprise data management products.

Workplace Technical Manager

Company: Ledger

Location: Other US Location

Posted Jan 20, 2025

Ledger, a global platform for digital assets and Web3 founded in 2014, is seeking a Technical Services Manager for its new headquarters at 106 Rue du Temple. The role involves managing technical infrastructure, ensuring security and safety, leading projects, collaborating with various teams, managing budgets, and driving continuous improvement. The ideal candidate should have a Bachelor's degree in engineering or a related field, at least 8 years of experience in managing technical services, strong knowledge of building systems, proven project management skills, excellent problem-solving abilities, and strong communication skills.

Incident Manager

Company: BETSOL

Location: Other US Location

Posted Jan 20, 2025

BETSOL is a Data Management and Intelligent Automation company offering products and solutions to enterprises and consumers. Their product lines include Rebit, Rebitgo, Zmanda, and LeTo. BETSOL Global Services builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. The company has a net promoter score that is 2x the industry average and is recognized with industry awards. The job description involves managing the end-to-end Incident Management Process, coordinating with various teams, ensuring service excellence, and working in a 24/7 environment. Preferred qualities include confidence, multitasking, self-motivation, excellent communication, and the ability to work with little supervision. Qualifications include a BE, BTech, MCA, or BSc in Computer Science.

Digital Marketing Specialist

Company: VerifiedFirst

Location: Other US Location

Posted Jan 20, 2025

Verified First, a tech company recognized as a Best Place to Work, seeks a Digital Marketing Specialist for a full-time, exempt position. The role involves supporting partner managers, creating marketing materials, managing Pardot processes, and nurturing leads. The ideal candidate should have strong communication skills, be proficient in marketing software, and have experience in graphic design. Preferred qualifications include a marketing degree, extensive social media experience, and proficiency in HTML and web development tools.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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