Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Senior software engineer

Company: NEC Software Solutions

Location: Other US Location

Posted Feb 03, 2025

NEC Software Solutions India offers end-to-end IT services with over 30 years of experience, serving diverse industries worldwide. They provide robust software products and are recognized for their exceptional talent pool. NEC Corporation, a Japanese multinational, is a top 50 innovative company, focusing on solutions for society's safety, security, fairness, and equality. The job description involves designing and developing scalable web applications using Angular or React, Java Spring Boot, Hibernate, and PostgreSQL or MongoDB. Key responsibilities include planning system architecture, developing RESTful APIs, optimizing databases, and deploying applications on cloud platforms. Required skills include expertise in Angular or React, Java programming, relational and NoSQL databases, and Agile development methodologies.

QA automation engineer | Mid-senior

Company: Nord Security

Location: Other US Location

Posted Feb 03, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a QA engineer for the Low Level Team of NordVPN product. The role involves designing, executing, and automating end-to-end tests, improving test frameworks, and implementing quality improvement strategies. The ideal candidate should have 2+ years of QA experience, proficiency in scripting languages, and familiarity with testing theory. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, more free time, flexibility, and access to their advanced cybersecurity solutions.

Partnerships Manager, MEA APAC

Company: Accor

Location: Other US Location

Posted Feb 03, 2025

Accor offers a supportive work environment with opportunities for growth, learning, and community involvement. The role involves managing loyalty partnerships, campaigns, and communications for the MEA APAC regions. Key responsibilities include developing partnership strategies, managing campaigns, and supporting partnership development. The ideal candidate should have a Bachelor's degree in Marketing or Business, 35+ years of relevant experience, and advanced knowledge in marketing and analytics.

Senior Software Engineer (AdTech Supply Chain)

Company: Sigma Software Group

Location: Other US Location

Posted Feb 03, 2025

The company is seeking a Senior Software Engineer to join a new team focused on AdTech Supply Chain. The role involves working closely with an SME and a small team of engineers to develop and maintain Python-based crawlers, analyze and improve existing crawlers, and contribute to the team's expertise in AdTech Supply Chain. The engineer will also collaborate with multiple teams through cross-team communication. The project aims to improve identity management and security for AdTech products, including researching existing identifiers, identifying vulnerabilities, and developing methods to address them. The ideal candidate should have at least 5 years of experience as a Software Engineer, strong Python experience, extensive experience in the AdTech industry and Supply Chain, and a strong understanding of computer science principles.

Implementation Project Manager

Company: NEC Software Solutions

Location: Other US Location

Posted Feb 03, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, working with diverse industry verticals and customers ranging from startups to large corporations. The company is part of the 122-year-old NEC Corporation, a Top 50 Innovative Company, known for its solutions promoting safety, security, fairness, and equality. The job description is for a Project Manager in Mumbai, responsible for managing and delivering IT projects, ensuring quality, timely delivery, and budget adherence. The ideal candidate should have project management experience, strong commercial awareness, excellent negotiation skills, and a positive work ethic. They should be professionally presented, a great ambassador for the company, and have a numerate, methodical approach. The role involves managing the implementation process, maintaining customer relationships, and ensuring accurate project records. The candidate should have a Masters degree in engineering or computer science, 3-5 years of relevant experience, and 8-10 years of total experience. UK working hours are required, and experience with UK clients and the onshore-offshore model is preferred.

Assistant Sales Manager

Company: Accor

Location: Other US Location

Posted Feb 03, 2025

The Accor Group, Australia's largest hotel provider, is seeking an Assistant Program Manager for its outbound sales office in Parramatta. The role involves coaching, mentoring, and motivating a team of Loyalty Sales Consultants to sell Accor Plus Membership to recent hotel guests. The ideal candidate should have proven sales coaching experience, previous training experience, and a willingness to learn. Benefits include competitive bonuses, free Accor Plus Membership, and opportunities for career growth in an international business.

Paid Social Analyst

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Feb 03, 2025

Jellyfish is a global digital marketing agency that values diverse perspectives and inclusive collaboration. They are seeking a Paid Social Director with 3+ years of experience managing Paid Social Ads campaigns in Meta Ads Manager, Facebook, Instagram, and other platforms. The role involves setting up campaigns, monitoring performance, optimizing campaigns, and creating reports. Jellyfish offers a collaborative work environment, flexible working hours, and opportunities for career growth. They prioritize skills, expertise, and behavioral attributes over traditional degrees.

Paid Social Analyst

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Feb 03, 2025

Jellyfish is a global digital marketing agency that values diverse perspectives and inclusive collaboration. They are seeking a Paid Social Director with 3+ years of experience managing Paid Social Ads campaigns in Meta Ads Manager, Facebook, Instagram, and other platforms. The role involves setting up campaigns, monitoring performance, optimizing campaigns, and creating reports. Jellyfish offers a collaborative work environment, flexible working hours, and opportunities for career growth. They prioritize skills, expertise, and behavioral attributes over traditional degrees.

Country Head, Japan

Company: IQ-EQ

Location: Other US Location

Posted Feb 03, 2025

IQEQ is seeking a senior leader with extensive experience in Japan's Investor Services sector. The role involves supporting Japan operations, leading strategy development, ensuring client satisfaction, and maintaining compliance with regulations. The candidate must have a degree in a relevant field, at least 15 years of experience, and a proven track record in M&A activities. Fluency in English and Japanese is required. IQEQ offers an inclusive environment with opportunities for professional growth.

Sr. Key Account Analyst

Company: Ninja Van

Location: Other US Location

Posted Feb 03, 2025

Ninja Van is a tech-enabled logistics company, founded in 2014, that has become the largest and fastest-growing last-mile logistics company in Southeast Asia. They partner with over 35,000 merchants and deliver more than 1,000 parcels every minute across six countries. The company uses cutting-edge software and operational concepts, including algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach, to provide best-in-class delivery services. They are seeking an Account Manager with a Bachelor's Degree, 2+ years of experience in relevant fields, and proficiency in Microsoft Office. The role involves managing relationships, analyzing data, overseeing shipments, providing feedback, handling projects, collaborating with the Head of Retail, and addressing client concerns.

Trainee/ Global Graduate (m/f/d) Sales Logistic Systems

Company: BEUMER Group

Location: Other US Location

Posted Feb 03, 2025

The BEUMER Group, a leader in intralogistics systems, offers a 24-month International Graduate Programme for university graduates. The programme provides comprehensive training, international assignments, and mentorship. The role involves supporting the sales team, identifying leads, maintaining customer relationships, monitoring competitors, and contributing to proposal development. The ideal candidate has a degree in Engineering or a relevant commercial background, strong technical mindset, and international experience. Fluency in German and English is required, along with a willingness to travel internationally.

QA automation engineer | Mid-senior

Company: Nord Security

Location: Other US Location

Posted Feb 03, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a QA engineer for the Low Level Team of NordVPN product. The role involves designing, executing, and automating end-to-end tests, improving test frameworks, and implementing quality improvement strategies. The ideal candidate should have 2+ years of QA experience, proficiency in scripting languages, and familiarity with containers, VMs, and package management. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, additional paid leave, and flexibility.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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