Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

City Manager

Company: Grab Holdings

Location: Other US Location

Posted Feb 02, 2025

Grab, Southeast Asia's leading superapp, is seeking a City Manager to build strategic relationships with high-profile merchants and increase revenue. The role involves managing a team, understanding market dynamics, engaging with merchants, using data-driven approaches, collaborating with various teams, and having a passion for the on-demand delivery space. The ideal candidate should have a bachelor's degree, 5+ years of experience in sales, business development, account management, or operations, and knowledge in business process management. Grab offers comprehensive benefits and is committed to building an inclusive and equitable workplace.

Customer Service Lead

Company: Cove (cove.sg)

Location: Other US Location

Posted Feb 02, 2025

Cove, a tech-driven flexible living platform, is expanding its services beyond coliving spaces in Singapore and Indonesia, with plans to grow in South Korea and Japan. The company values teamwork, authenticity, and fun, aiming to provide high-quality, community-centric accommodations. They are currently hiring a Customer Support Lead in Jakarta, responsible for training new team members, monitoring performance, managing shifts, and ensuring high-quality customer service. The ideal candidate should have proven experience in customer support and team leadership, proficiency in English, and a results-driven approach.

Senior Data Engineer(SSE)

Company: Ninja Van

Location: Other US Location

Posted Feb 02, 2025

Ninja Van, a Singapore-based logistics startup founded in 2014, is rapidly expanding across Southeast Asia. With over 2600 hubs and stations, it delivers more than 2 million parcels daily to 500 million consumers in six markets. The company is seeking experienced data engineers to design, develop, and maintain its data streaming, processing, and storage infrastructure. The ideal candidate should have at least 5 years of experience in building scalable data infrastructure using Python, PySpark, Spark, and Airflow. They should also have expert-level SQL knowledge and experience with Apache Kafka, Hadoop, and MapReduce.

IT Administrator

Company: Sync.com

Location: Other US Location

Posted Feb 02, 2025

Sync, Canada's largest cloud storage and document collaboration provider, is seeking an IT Administrator for a hybrid role. The successful candidate will manage IT assets, collaborate with vendors, and assist with onboarding/offboarding employees. They will also maintain network infrastructure and documentation, and identify opportunities for automation. Strong knowledge of MacOS, Windows, and Linux is required, along with experience with JIRA, Confluence, OpsGenie, and asset IT management tools. The role offers a competitive salary, hybrid work arrangement, growth opportunities, and a collaborative team environment.

Technical Integration Architect, Software Integration

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. The company is seeking an experienced Technical Integrator to lead complex, multidisciplinary projects, aligning technical teams and ensuring successful execution. The role requires strong collaboration, communication, and technical skills, with a competitive salary and flexible work hours offered.

Data Scientist - Cybersecurity

Company: Visa Inc,

Location: Other US Location

Posted Feb 02, 2025

Visa is seeking a data scientist with experience in machine learning, deep learning, and AI to join their Cyber Threat Analytics and Research (CTAR) team. The role involves analyzing cyber event logs, formulating cyber threat scenarios, and developing deep learning models for user behavior profiles. The successful candidate will work closely with other data scientists and engineers to build analytical software and services, and communicate findings to stakeholders. The position is hybrid, requiring 2-3 days a week in the office.

Senior Front End Engineer (Secure web sessions)

Company: CyberArk

Location: Other US Location

Posted Feb 02, 2025

CyberArk, a global leader in Identity Security, is seeking a skilled developer with 5+ years of experience in Java Spring or Spring Boot, Angular 2+, and AWS, GCP, or Azure. The role involves analyzing, designing, and developing new features for the CyberArk web interfaces and backend infrastructure. The ideal candidate should have excellent design and analytical skills, be proactive, and have experience with large, complex projects. Familiarity with OpenID, SAML, Chrome extension development, and mobile application development (Android and iOS) is a plus.

Senior Software Engineer - Lead (Cortex Content Group)

Company: Palo Alto Networks

Location: Other US Location

Posted Feb 02, 2025

Palo Alto Networks is seeking a skilled Senior Software Engineer to lead a team of 25 Python developers in their R&D group. The role involves providing technical leadership, designing and implementing platform components, collaborating with global teams, and setting high-quality standards. The company values innovation, diversity, and continuous learning, offering a range of development and wellbeing programs. Qualifications include 5-7 years of software development experience, 2-3 years of Python experience, and experience as a Tech Lead or Scrum Master.

Senior Mobile Engineer, iOS

Company: Procore Technologies

Location: Other US Location

Posted Feb 02, 2025

Procore Technologies is seeking a Senior iOS Engineer with 5+ years of experience in building iOS applications using Swift and Objective-C. The role involves collaborating with stakeholders to design and build custom solutions on the iOS platform, leading architectural design decisions, and mentoring team members. Procore offers a full range of benefits and perks, and values a diverse and inclusive work environment.

Site Reliability Engineer, Cloud Platform

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are utilizing their ADAS technology, Arene OS, Toyota Woven City, and Woven Capital to enhance safety, connectivity, and wellbeing. The Enterprise Technology SRE team is seeking an SRE engineer with software engineering, DevOps, and cloud engineering experience. The role involves developing software systems, on-call responsibilities, providing reliability guidance, establishing SRE best practices, and enhancing team efficiency. The minimum qualifications include a degree in Computer Science or related field, 4+ years of experience in Go or Python, expertise in public cloud technologies, and proficiency in production oncall troubleshooting.

System Engineer

Company: stow Group

Location: Other US Location

Posted Feb 02, 2025

Movu Robotics is an innovative company specializing in state-of-the-art robots for intralogistics. They offer an exciting work environment with plenty of challenges and advancement opportunities. The System Engineer role involves delivering project solutions based on existing engineering standards, applying standardized solutions, and collaborating with cross-functional teams. The role also includes ensuring compliance with standards and regulations, maintaining high-quality engineering practices, prioritizing health and safety, and minimizing environmental impact. The job involves tasks such as applying standardized solutions, creating concept layouts, refining drafted designs, and overseeing system integration. The ideal candidate should have a Bachelor's degree in electrical or electronics engineering, experience with industrial automation, and familiarity with relevant electrical standards and electrical drafting software.

Backend, Engineer, Energy Aggregation System

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. They are seeking engineers with experience in developing city-level energy aggregation systems for Woven City. The role involves requirement definition, system architecture design, and working with cross-functional teams. The company offers a competitive salary, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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