Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Software Engineering Manager

Company: Beckman Coulter Diagnostics

Location: Other US Location

Posted Dec 30, 2024

Beckman Coulter Diagnostics is seeking a Manager of Software Engineering to lead teams of dedicated software engineers in developing and improving diagnostic tools. The role requires 12+ years of experience, a Bachelor's or Master's degree in software engineering, and experience with configuration management tools. The company values diversity and has a global organization with a winning team culture.

Tech Manager

Company: Barclays

Location: Other US Location

Posted Dec 30, 2024

The role of Technical Manager at Barclays involves spearheading the evolution of the digital landscape, driving innovation and excellence. The candidate should have experience in managing third-party vendors, ensuring adherence to policies, and supporting vendor initiatives. The role requires strong communication skills, business acumen, and digital and technology skills.

Sr Accountant

Company: Mr. Cooper

Location: Other US Location

Posted Dec 30, 2024

The job posting for a Sr Accountant at Mr Cooper Group is for a role that is part of the Finance department. The position involves reconciling general ledger accounts, processing journal entries, and providing customer service to internal and external constituencies. The ideal candidate should have a degree in Accounting, mortgage or financial services industry experience, and strong analytical and communication skills. Mr Cooper Group is an Equal Opportunity Employer.

Software Engineer III - UI

Company: JPMorganChase

Location: Other US Location

Posted Dec 30, 2024

The job description presents an exciting opportunity to develop a strategic in-house multi-asset trading platform, integrating with various liquidity providers and market makers. The role involves designing and building a next-generation Trading UI platform, working with cross-functional teams, and staying updated on the latest web UI libraries and open-source tools. The candidate should have strong technologist skills, problem-solving abilities, and excellent communication skills.

Sr AEM Content Specialist

Company: ServiceNow

Location: Other US Location

Posted Dec 30, 2024

The text describes a job description for a Sr AEM Content Specialist at ServiceNow. The role involves driving content effectiveness, operational efficiency, and partner engagement strategies. The individual must have proficiency in AEM 64, 65, or cloud, and experience in publishing workflows. The role requires managing initiatives, collaborating with stakeholders, and governing content. The individual must have excellent communication skills, be able to work independently, and foster trusted relationships. The company values diversity and inclusivity.

Flash Task Associate - Trainee

Company: Mr. Cooper

Location: Other US Location

Posted Dec 30, 2024

At Mr Cooper Group, you can make the dream of homeownership possible. The company's purpose is to keep the dream alive, and team members play a big role in making that possible. They work together, volunteer, and challenge the status quo. The company is an Equal Opportunity Employer and adheres to business specified process workflows. The job involves reviewing loan applications, supporting documentation, and prioritizing customer satisfaction.

Supply Chain Specialist

Company: ITW

Location: Other US Location

Posted Dec 30, 2024

ITW Construction Products UKNordics is a division of ITW, innovating, designing, and manufacturing advanced industrial technology. They are industry leaders with high-quality brands at the forefront of technology and enterprise. The company encourages inner entrepreneurship, focus on what matters, and share ideas for individual impact. The Supply Chain Specialist role involves planning and ordering $30M spend, handling strategic suppliers, and forecasting ocean freight. Primary responsibilities include meeting KPIs, procurement, driving SampOP process, campaign execution, delivery plans, and supply issues coordination. The ideal candidate has a technical educational background, 35 years of experience in a similar role, strong project management skills, analytical capabilities, Excel skills, experience with Power BI, ERP systems, and excellent Danish and English communication skills.

Sr Developer

Company: Barclays

Location: Other US Location

Posted Dec 30, 2024

The role of a Senior Developer at Barclays involves designing, developing, and improving software using various engineering methodologies. The purpose is to provide business platform and technology capabilities for customers and colleagues. The role requires cross-functional collaboration, adherence to secure coding practices, and implementation of effective unit testing practices. The expectations include consulting on complex issues, mitigating risk, and strengthening controls. The role requires solid hands-on development experience with Scala, Spark, Python, Java, and other tools. The role is based in Chennai.

Process Expert

Company: Barclays

Location: Other US Location

Posted Dec 30, 2024

The job description outlines the role of a Process Expert at Barclays, focusing on driving innovation and excellence in the digital landscape. The position involves handling hires in the Workday system, coordinating with various stakeholders, and ensuring timely and accurate updates in the system. The ideal candidate should have experience with Workday, good communication skills, and the ability to manage escalations. The role is based out of Chennai.

Software Engineer III - UI

Company: JPMorganChase

Location: Other US Location

Posted Dec 30, 2024

This job description offers an exciting opportunity for a Software Engineer III at JPMorgan Chase's Asset and Wealth Management. The role involves designing and delivering trusted, market-leading technology products, working on multiple technical areas across various business functions. The responsibilities include executing software solutions, creating secure and high-quality production code, producing architecture and design artifacts, and contributing to software engineering communities.

Senior Account Sales Representative

Company: Spectrum

Location: Other US Location

Posted Dec 30, 2024

The job summary is about selling products and services to customers in assigned nonbulk multidwelling units MDU areas through door-to-door solicitation, lobby events, and by building strong relationships with property managers. The main duties include supporting customer experience, meeting sales goals, soliciting customers, generating revenue, handling customer complaints, maintaining knowledge of competitors, attending sales meetings, and completing necessary paperwork. The required qualifications include knowledge of cold call sales, persuasion, clear communication, travel ability, familiarity with technology, a valid driver's license, and a high school diploma or equivalent. Preferred qualifications include knowledge of communications technologies, cable or telecommunications services, previous sales experience, and experience with consumer education. The job involves spending approximately 80% of time outdoors, lifting up to 10-20 pounds, and working evenings and weekends.

Solution Sales Specialist - DevOps & Cloud

Company: CyberArk

Location: Other US Location

Posted Dec 30, 2024

CyberArk is seeking a Solution Sales Specialist for DevOps and Cloud in the Amsterdam area. The role involves selling CyberArks Secrets Management and Machine Identity Management solutions, working with regional sales teams, and collaborating with Subject Matter Experts, Solutions Engineers, and Professional Services. The ideal candidate should have 10+ years of sales experience in DevOps, Machine Identity Management, and Cybersecurity.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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