Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Software Quality Assurance-Engineer II

Company: FICO

Location: Other US Location

Posted Dec 30, 2024

FICO is a leading global analytics software company that helps businesses in 100+ countries make better decisions. They offer a dynamic and talented Quality Assurance team role with an opportunity to contribute to different suite of applications and services. The company values technical leadership, continuous improvement, and a quality-first mindset. They offer a competitive compensation package, highly competitive benefits, and a work-life balance.

Sales Development Representative

Company: FICO

Location: Other US Location

Posted Dec 30, 2024

The Sales Development Representative role at FICO in South Africa is an opportunity for ambitious sales-oriented individuals to contribute to the company's growth by finding and breaking into new customers for their flagship cloud software products. The role requires experience in inside sales, sales development, or business development, and familiarity with the financial services sector. The successful candidate will be expected to prospect and contact key decision-makers, generate new business opportunities, and cultivate a strong pipeline of sales-ready meetings and opportunities for Key Account Managers. FICO offers a competitive compensation and benefits package, an inclusive culture, and the opportunity to make an impact and develop professionally.

Net Ops Data Centre Engineer

Company: DXC Technology

Location: Other US Location

Posted Dec 30, 2024

The job description is for an IT infrastructure support role in two large data centers in the northeast of England. The role involves racking and stacking of hardware, structured and patch cable installations, fiber and copper, and incident support. The role is varied and involves most aspects of day-to-day running and support of the IT hardware within the data center environment. The role requires SC clearance and own transport.

Data Analytics Senior Analyst

Company: Citi

Location: Other US Location

Posted Dec 30, 2024

The Data Analytics Senior Analyst role is a high-level position that requires in-depth disciplinary knowledge to contribute to the development of new techniques and improve processes and workflows. The ideal candidate should have strong communication and diplomacy skills, be able to work closely with various teams, and have a good understanding of how areas collectively integrate within the subfunction. They should also be able to evaluate complex issues, provide technical oversight, and influence decisions through advice, counsel, or facilitating services.

Talent Branding Specialist

Company: Cloudera

Location: Other US Location

Posted Dec 30, 2024

The job description for the Talent Branding Specialist role at Cloudera highlights the opportunity to collaborate with the Global Talent Brand to create and promote Cloudera's unique employer brand and global employer branding strategies. The primary goal is to attract top talent to the organization. The role involves communicating the company's culture, values, and opportunities to potential employees, focusing on attracting, engaging, and retaining exceptional talent while effectively conveying the company's identity and mission. The Talent Branding Specialist will work with the Talent Branding Leader to manage day-to-day planning and execution of branding efforts, create targeted advertisements, develop content, and manage Cloudera's reputation as an employer of choice. The role requires experience in social media advertising, talent branding, or marketing in a corporation or agency, proficiency in diverse social media platforms, ability to construct a strong online presence, and excellent English language skills.

Software Product Sr.Manager - Financial Platform Solutions

Company: FICO

Location: Other US Location

Posted Dec 30, 2024

FICO is a leading global analytics software company that helps businesses in 100+ countries make better decisions. They are seeking a Director Product Management to work with clients and internal teams to understand and document future product enhancements, manage the product lifecycle, and prioritize development efforts. FICO offers a competitive compensation package, highly competitive benefits, and a work environment that promotes interaction and camaraderie.

Legal Assistant

Company: Shutterstock

Location: Other US Location

Posted Dec 30, 2024

The text describes a Legal Assistant role at Shutterstock, which is varied, fast-paced, and involves stakeholder management, professional customer service, and administrative tasks. The role requires 24 years of experience, self-drive, organization, problem-solving skills, attention to detail, and proficiency in Google Apps, Microsoft Office, and other digital tools. The role offers a direct impact on the company's success, flexible work arrangements, a competitive benefits package, and a diverse and inclusive work environment.

Software Quality Assurance-Lead Engineer

Company: FICO

Location: Other US Location

Posted Dec 30, 2024

FICO is a leading global analytics software company that helps businesses in 100+ countries make better decisions. They offer a dynamic and talented Quality Assurance team role with an opportunity to contribute to different suite of applications and services. The company values technical leadership, continuous improvement, and a quality-first mindset. They offer a competitive compensation package, highly competitive benefits, and a work-life balance.

Advisory Solution Consultant - Security & Risk

Company: ServiceNow

Location: Other US Location

Posted Dec 30, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to connect people, systems, and processes. They aim to empower organizations to find smarter, faster, and better ways to work. The company is looking for a Solution Consultant to support ITX Security Solution Sales, guide revenue for one of their products, and provide product-specific solutions during sales cycles.

Sr. Video Editor

Company: SpaceX

Location: Other US Location

Posted Dec 30, 2024

SpaceX is actively developing technologies to enable human life on Mars, with a focus on video content creation for space exploration and satellite connectivity initiatives. The Sr Video Editor role involves translating business needs into strong visual creative, providing strategic leadership, and working closely with cross-functional teams to create engaging visual content.

AIR TRAFFIC CONTROLLER-1

Company: CAE

Location: Other US Location

Posted Dec 30, 2024

This is a temporary fixed-term contract for a CPL Commercial Pilot License Holder. The role involves tower control operations, procedural control, coordination with agencies, safety and emergency management, inspections and reporting, training and supervision, and administrative duties. CAE is an equal opportunity employer committed to diversity, equity, and inclusion.

Full Stack Senior Developer - Java & Angular (05 to 09 Years)

Company: Citi

Location: Other US Location

Posted Dec 30, 2024

The job description is for an intermediate fullstack software engineer position at Citi. The role involves writing code, pairing with other developers, and contributing to agile teams. The candidate should have fullstack coding and implementation responsibilities, adhering to best practices. The role requires knowledge of applications development procedures, programming languages, and software design patterns. The candidate should have 5+ years of experience in full stack application development, microservices architectures, and core Java. They should also have experience with UI technologies, Web API implementations, and JMS JEE JSP Servlets. The candidate should be well-versed with database technologies, event-driven design, and cloud-native development. The role requires strong analysis and design skills, as well as the ability to operate with limited supervision and make independent decisions.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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