Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

[Wattpad] IT Compliance Specialist

Company: Wattpad

Location: Other US Location

Posted Feb 02, 2025

Wattpad, a global storytelling platform, aims to entertain and connect the world through webnovel stories. With over 24 million creators and 170 million active users, it empowers creators and users to share and discover unique stories. Wattpad is part of the WEBTOON family, the largest storytelling platform worldwide. The company's IT and Security teams ensure reliable, secure, and innovative technology solutions for its global workforce. The IT Compliance Specialist role involves designing and managing IT internal controls, ensuring compliance with ISO 27001 and SOC2 standards, and leading responses to IT audits and information security certifications. Wattpad offers career development, health benefits, and a remote-friendly work environment, encouraging applications from diverse candidates.

Investment Analyst

Company: Claire Myers Consulting

Location: Other US Location

Posted Feb 02, 2025

A respected wealth management firm in Colorado with $120 million in AUM is seeking an Investment Analyst. The role involves investment research, portfolio analysis, and supporting investment strategies. Key responsibilities include operations, account management, investment analysis, investment management, data automation and AI, and problem-solving. Qualifications include a Bachelor's degree in Finance or Economics, CFA designation, 25 years of investment analysis experience, proficiency in Power BI, strong analytical and communication skills, and the ability to work independently and in a team. The compensation is $80,000 - $100,000 annually with performance-based bonuses and benefits.

SAP HANA Developer

Company: Nielsen

Location: Other US Location

Posted Feb 02, 2025

Nielsen is seeking an experienced SAP HANA Developer to design, develop, and maintain SAP HANA-based solutions for business intelligence and data analytics. The role involves creating and maintaining SAP HANA applications, views, procedures, and functions, as well as developing ETL processes for data loading and transformation. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of SAP HANA development experience, and strong proficiency in SQL and SAP HANA SQL Script. Familiarity with SAP HANA Studio, SAP Web IDE, and agile development methodologies is preferred. Nielsen is committed to excellence, perseverance, and making an impact, and offers a dynamic team environment.

JT840 - ACCOUNTING MANAGER

Company: Quality Consulting Group

Location: Other US Location

Posted Feb 02, 2025

Quality Consulting Group, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is seeking a talented, highly motivated, and enthusiastic individual to join their team. The role involves working with a highly enthusiastic team in a world-class manufacturing industry in Puerto Rico and the USA. Responsibilities include providing complex account analyses, preparing and reviewing financial schedules, and potentially supervising accounting staff. Qualifications include a Bachelor's degree in accounting, 5 years of accounting experience, and proficiency in advanced Excel, SAP, and manufacturing finance.

Technical Customer Manager

Company: Western Digital

Location: Other US Location

Posted Feb 02, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers, and are a key partner to many large organizations. The company is currently seeking a Technical Customer Management (TCM) professional with a strong storage device background, preferably with SSD/Flash product experience. The TCM will be responsible for driving customer qualifications, managing qualification activities, and supporting prequalification activities. The ideal candidate will have a minimum of 2 years of customer interaction experience, engineering educational background, and protocol reliability, firmware, or hardware knowledge. Western Digital values diversity and is committed to an inclusive environment.

Senior Customer Success Manager, Migration Advisory Specialist - APAC Region

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

The Senior Customer Success Manager, Migration Advisory Specialist for the APAC region, plays a vital role in ensuring customers in India, ASEAN, Japan, China, and Australia-New Zealand achieve their goals with Azul's software. The role involves customer onboarding, migration support, partner enablement, technical advisory, content development, customer advocacy, customer intelligence, event coordination, operational excellence, and strategic account management. The ideal candidate should have a passion for delivering positive customer experiences, strong communication skills, organizational abilities, adaptability, problem-solving skills, technical coordination proficiency, technical knowledge, and regional expertise. The role requires a Bachelor's degree, 10+ years of industry experience, 5+ years in customer-facing technical management, extensive Java expertise, scripting and tools experience, strong project management capabilities, and knowledge of Linux and other operating systems. The role can be based remotely in Bangalore, Mumbai, or Delhi, India.

HR Coordinator

Company: R&R Human Resources Solutions

Location: Other US Location

Posted Feb 02, 2025

The text describes a job opportunity for an HR Coordinator position at an established food and paper distributor in Alsip, IL. The role involves a wide range of HR functions, including recruitment, new hire processing, employee relations, policy advice, safety management, orientation, contract interpretation, labor contract negotiation, personnel record maintenance, and payroll processing. The ideal candidate should have a Bachelor's degree in HR or related field, at least 2 years of HR experience, strong interpersonal skills, Spanish speaking ability, knowledge of employment laws, high work capacity, organizational skills, self-motivation, team spirit, attention to detail, and confidentiality. PHR certification is preferred.

Tech Recruiter

Company: Fairmatic

Location: Other US Location

Posted Feb 02, 2025

Fairmatic is a company revolutionizing the auto insurance industry by using data and AI to personalize options and incentivize safe driving with savings. They are seeking a Technical Recruiter to join their Tel Aviv R&D hub, where the role involves owning the end-to-end recruitment process for technical roles, partnering with hiring managers, building a robust pipeline of potential candidates, and collaborating with the global recruitment team on strategic process improvement initiatives. The company offers a range of benefits including vacation days, sick leave payment, pension, commuter and parking benefits, a hybrid working model, and team events.

Senior DevOps Engineer

Company: Cavista

Location: Other US Location

Posted Feb 02, 2025

Cavista is a technology solutions provider aiming to empower organizations with custom-built software solutions. They prioritize client satisfaction through global innovation and personalized services. Cavista is currently seeking a DevOps Automation Engineer in Nigeria. The role involves enhancing developer productivity by automating security governance controls and the software delivery lifecycle. Key responsibilities include developing and maintaining tools and infrastructure, customizing CICD pipelines, and advocating best practices in DevOps security and governance. The ideal candidate should have 5+ years of DevOps experience, expertise in CICD tools, proficiency in scripting languages, and a deep understanding of containerization technologies. Cavista offers competitive compensation, flexible work hours, comprehensive health insurance, and a collaborative team environment.

Junior Recruiter (6 Month Contract to Hire)

Company: Customized Energy Solutions

Location: Other US Location

Posted Feb 02, 2025

Customized Energy Solutions (CES) is a leading service provider of market intelligence and operational support services in the retail and wholesale electric and natural gas markets. The company has been recognized for its impressive growth and has been named as one of the Best Places to Work. CES started its India operations in 2010 and has a team of highly motivated, innovative, and passionate associates. The Junior Recruiter role involves assisting in sourcing, screening, and hiring for the organization, with key responsibilities including posting job on Smart Recruiters ATS Tool, screening resumes, collecting candidate information, assisting with prescreening and scheduling interviews, and tracking recruitment metrics.

Senior DevOps Platform Engineer (Czechia)

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

Azul is seeking an experienced engineer to join their Platform team, responsible for building and distributing over 1000 binaries worldwide. The role involves providing cloud expertise, automating processes, and leading cross-team projects. The ideal candidate has at least 2 years of senior/lead experience, enjoys delivering at scale, and is data-driven. Azul offers a flexible work environment, equity program, annual bonus, referral program, IT equipment, and a chance to work with top Java ecosystem contributors.

Quality Engineer - Intelligence Cloud (Czechia)

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

Azul, a trusted Java platform, is expanding and seeks innovative Quality Engineers to work on Azul Intelligence Cloud, a SaaS product connecting millions of JVM runtimes. The role involves creating test plans, developing tests for a cloud system, analyzing failures, and collaborating with cross-functional teams. The ideal candidate will have Java coding skills, experience in quality engineering, and knowledge of JVM internals, Agile practices, and Java ecosystem. Azul offers equity, annual bonuses, referral programs, IT equipment, work-life balance, and the opportunity to work with top Java experts.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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