Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Quality Assurance Manager

Company: Sika

Location: Other US Location

Posted Feb 02, 2025

Sika, a global leader in construction and manufacturing industries, is seeking an experienced Quality Control Manager for its Sealy, Texas office. The role involves leading quality control activities, ensuring high-quality product production, and fostering a safe and collaborative work environment. Key responsibilities include managing the quality control process, working with production teams, and collaborating with cross-functional teams. The ideal candidate should have a BS degree in a related field, 25 years of experience in dry mix manufacturing, and excellent analytical and interpersonal skills. Sika offers competitive benefits, meaningful work, and a culture centered around entrepreneurship and sustainability.

Senior CRM Marketing Specialist

Company: Emma – The Sleep Company

Location: Other US Location

Posted Feb 02, 2025

Emma, the world's largest D2C sleep brand, is seeking a highly ambitious and analytical CRM professional to join their team. The role involves strategic evaluation and optimization of Customer Lifecycle Management, generating insights, designing and managing CRM programs, running AB tests, and kickstarting cross-team projects. The ideal candidate should have a degree in Business Administration, Marketing, or Economics, with 5-8 years of relevant CRM experience. They should be hypothesis-driven, reliable, and open to familiarizing themselves with a complex subject area. Emma offers an innovative environment, career growth opportunities, and a collaborative culture.

Senior Manager, AML Advisory

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Feb 02, 2025

Equitable Bank, Canada's Challenger Bank, is seeking a Senior Manager AML Advisory to lead the Compliance department and contribute subject matter expertise on AntiMoney Laundering, AntiTerrorist Financing, Sanctions, and Compliance. The role involves advisory and training, policy and procedure management, and leading a team of AML Officers. The ideal candidate should have a university degree, 7+ years of Canadian experience in financial services, CAMS certification, and managerial experience. Equitable Bank offers competitive benefits, a fulfilling opportunity to join a top FinTech, and a barrier-free recruitment process.

Senior Business Development Manager for Hydrogen Solutions

Company: Delta Electronics Americas

Location: Other US Location

Posted Feb 02, 2025

Delta Group, established in 1995, is seeking an experienced Head of Sales for Hydrogen Solutions to lead sales strategy and drive revenue growth. The role involves developing sales plans, building client relationships, negotiating contracts, and leading a sales team. The ideal candidate should have a degree in business or engineering, 15+ years of sales experience, deep knowledge of the hydrogen energy market, and strong leadership skills.

Customer Support Specialist

Company: Juro

Location: Other US Location

Posted Feb 02, 2025

Juro is seeking a Senior Customer Support Specialist to join their team. The role involves providing excellent support, being a trusted advisor, and identifying opportunities to improve Juro's products and services. The ideal candidate has 12-18 months of experience in a dedicated support role, has worked with targets, and ideally has experience in a high-growth B2B SaaS company. Juro is committed to building a diverse team and offers a choice-first work approach. The company's mission is to help the world agree faster by making legal contracts frictionless, collaborative, and accessible.

KYC Analyst

Company: PalmPay

Location: Other US Location

Posted Feb 02, 2025

PalmPay, a digital payments and financial services provider, has made significant strides since its launch in August 2019, serving over 1 million users. The company, licensed by the Central Bank of Nigeria, has raised over $40m USD from investors like Transsion Holdings. PalmPay's app is preinstalled on new INFINIX and TECNO smartphones in Nigeria. The company is seeking a KYC Analyst with proven experience in compliance, strong analytical skills, and IT proficiency to oversee client onboarding, risk categorization, and adhere to regulatory standards.

Creative Project Manager

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Feb 02, 2025

Jellyfish, a global digital marketing agency, is hiring an Integrated Producer to manage complex multidisciplinary projects, primarily in the social space. The role involves end-to-end production oversight, strategic project management, production support, resource coordination, and client collaboration. The ideal candidate should have proven experience in managing high-profile projects, strong financial acumen, exceptional organizational skills, and proficiency with project management tools. Jellyfish offers a supportive work environment with benefits including a loyalty salary increase, healthcare plans, custom work environment, career growth opportunities, and family support.

Area Pre-Sales Engineer

Company: Ajax Systems

Location: Other US Location

Posted Feb 02, 2025

Ajax Systems is a globally recognized technological company and Europe's largest security system manufacturer. The company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. With a product portfolio of 180 wireless and wired devices, Ajax protects over 35 million users in 187 countries. The company has sales representatives worldwide and employs 4100 specialists. Ajax's software and hardware have revolutionized security systems, earning recognition at major exhibitions and prestigious awards. The company operates three factories in Ukraine and Turkey, adhering to environmental standards and RoHS requirements. Ajax's mission is to create the best security and automation devices, born out of resilience and strength. The company seeks a technically proficient business development manager to assist in customer meetings, conduct technical seminars, and promote product solutions.

Engineering Team Lead

Company: Juro

Location: Other US Location

Posted Feb 02, 2025

Juro is seeking an Engineering Team Lead with a strong track record in leading and mentoring engineering teams, fostering collaboration, and delivering high-quality features using TypeScript, JavaScript, React, and Node.js. The role involves working closely with cross-functional teams, including Product Design and QA. Juro aims to become the go-to platform for agreeing and managing contracts globally, leveraging AI for automation. The company values mentoring, caring, autonomy, and focus on results. The position offers a competitive salary, flexible work arrangements, and the opportunity to contribute to a mission-driven organization.

Financial Controller EMEA

Company: Emma – The Sleep Company

Location: Other US Location

Posted Feb 02, 2025

Emma, the world's largest D2C sleep brand, is seeking a highly ambitious and experienced Financial Controller. The role involves reviewing financial statements, analyzing business impacts, preparing management reports, setting performance goals, ensuring accurate accounting data, and providing financial insights. The company offers challenging projects, learning opportunities, a collaborative environment, and the chance to drive impactful changes. Emma celebrates diversity and is an equal opportunity employer.

[NCL] Full-stack Software Engineer (Java + Angular)

Company: Software Mind

Location: Other US Location

Posted Feb 02, 2025

Software Mind is a global company that develops transformative solutions using emerging technologies. They are seeking a Java developer with at least 3 years of experience and Angular knowledge to work on improving the real estate tax payment process. The role involves developing new functionalities, creating product architecture, conducting technical analysis, performing code reviews, and supporting the development team. The company offers flexible employment, remote work, international projects, language classes, internal and external training, private healthcare, a multisport card, and wellbeing initiatives.

Customer Onboarding Manager (Hybrid Remote Policy)

Company: Brevo

Location: Other US Location

Posted Feb 02, 2025

Brevo, a leading CRM suite, is seeking an Onboarding Manager to ensure enterprise customers maximize their platform usage. The role involves client onboarding, project management, and enabling knowledge and processes. The ideal candidate should be fluent in French and English, have at least 3 years of relevant experience, and possess strong communication and technical skills. Brevo offers a unique opportunity in a hypergrowth environment, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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