Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Physician Coding Auditor

Company: MedKoder

Location: Remote

Posted Nov 11, 2025

MedKoder LLC is a full-service medical coding management services provider based in Mandeville, Louisiana. They specialize in expert medical coding for health systems, providers, and payers, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards.

Project Assistant - Special Projects

Company: Wolfram

Location: Remote

Posted Nov 11, 2025

Wolfram is seeking a proactive Project Assistant for special projects. The role involves coordinating and guiding projects, strong organizational and communication skills, and experience with programming languages and project management. The position is fully remote for candidates from specific Latin American countries.

Director - Outcomes Research

Company: Viatris

Location: Remote

Posted Nov 11, 2025

Viatris is a healthcare company that aims to provide high-quality, accessible medicines and innovative solutions to improve patient health worldwide. The company focuses on evidence generation, strategic leadership in outcomes research, and operational excellence. Viatris values collaboration, communication, and stakeholder engagement to drive positive change in the healthcare industry.

Localisation Lead

Company: Canva

Location: Remote

Posted Nov 11, 2025

This job description seeks a passionate Localisation Lead to drive growth in Germany, emphasizing cultural relevance and intuitive design experiences for German users. The role involves collaboration with global teams and requires expertise in localisation, content design, and cultural insights.

Solutions Architect for Automotive

Company: Canonical

Location: Remote

Posted Nov 11, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company is hiring a Solutions Architect for Automotive to help partners understand and embrace their open source platform. The role requires expertise in Linux, embedded systems, and customer-facing engagement.

Director of Product - Develop

Company: Webflow

Location: Remote

Posted Nov 11, 2025

Webflow's mission is to empower developers with a unified platform combining AI, design, and hosting. They seek a Director of Product to lead innovation, offering competitive compensation and benefits.

Software Engineer - ROR

Company: Onit

Location: Remote

Posted Nov 11, 2025

The job description for a Software Engineer at Onit highlights the role's focus on designing and implementing new features and APIs for the OnitX AppBuilder Platform. The ideal candidate should have experience in both front-end and back-end development, be willing to learn and grow their skills, and understand the benefits of collaborative design and development. The current tech stack includes Ruby on Rails, React, JavaScript, and PostgreSQL, with deployment on AWS. The position requires 4+ years of web development experience, knowledge of Agile methodologies, and the ability to work in a Mac/Linux environment.

Data Monitoring Engineer

Company: MSIGHTS

Location: Remote

Posted Nov 11, 2025

MSIGHTS is a cloud-based marketing data integration service founded in 2004. It provides services to global advertisers, making marketers more efficient and successful by providing a single view of overall marketing performance with actionable insights. The company is looking for a Data Monitoring Engineer to join their Singapore office, with responsibilities including monitoring daily operations, QA data, and solving problems as they arise.

Head of Trading Infrastructure

Company: Kraken

Location: Remote

Posted Nov 11, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Head of Trading Infrastructure to set the vision and strategy for their exchange systems, focusing on building a fast, reliable, and trusted trading platform. Kraken values diversity, inclusion, and equal opportunity, and they celebrate their employees' unique perspectives and talents.

Sr. Director of Marketing Strategy, Analytics, and Engineering

Company: Twilio

Location: Remote

Posted Nov 11, 2025

The job posting is for a Sr Director of Marketing Strategy Analytics and Engineering at Twilio. The role involves leading and elevating Twilio's global marketing strategy, turning data into actionable insights to drive growth and customer engagement. The ideal candidate should be a strategic thinker and data storyteller with 10+ years of experience in marketing strategy, data analytics, and people leadership.

Product Manager - Cloud Application Security

Company: Data Theorem

Location: Remote

Posted Nov 11, 2025

Data Theorem is seeking a talented Product Manager to lead the development of security products for Cloud-Native Applications and APIs. The role involves collaborating with engineering teams, stakeholders, and customers to shape product strategy, prioritize features, and drive innovation in application and cloud security. The ideal candidate has a strong technical background, experience in product management, and excellent communication and leadership skills.

Inpatient Facility Coder

Company: AAPC

Location: Remote

Posted Nov 11, 2025

The job posting is for a remote contract inpatient facility coder position requiring at least 5 years of coding experience. The ideal candidate should possess strong coding skills, knowledge of medical terminology, and excellent communication abilities. The role involves accurately coding medical records, following coding guidelines, and maintaining confidentiality of patient information.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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