Customer Experience Jobs in Remote

472,541 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

eCommerce Analytics Engineer

Company: Passport Shipping

Location: Remote

Posted Feb 03, 2025

Passport is a global solutions provider for direct-to-consumer businesses, specializing in international shipping. They offer extensive network, in-house logistics and ecommerce expertise, and integrations with platforms like Shopify. The data team at Passport aims to improve decision-making across the organization by providing insights and tracking performance. They seek a self-driven, experienced data professional to work on cost-saving projects and create transparent processes between finance and tech teams.

Dutch Technical Support Representative

Company: Kyndryl

Location: Midrand, South Africa / Remote

Posted Feb 03, 2025

Customer Success Manager

Company: Reveleer

Location: Remote

Posted Feb 03, 2025

Reveleer, a healthcare data and analytics company, is seeking a Customer Success Manager with 5+ years of experience in managing Risk Adjustment projects for Medicare, Medicaid, and Commercial lines. The role involves developing client strategies, ensuring platform adoption, and driving customer growth. Key responsibilities include managing client relationships, resolving issues, and leading continuous improvement initiatives. The ideal candidate should possess strong analytical skills, effective communication abilities, and a customer-focused mindset. Reveleer offers a competitive salary, benefits, and opportunities for professional growth.

Intelligent Platforms Solutions Executive - ServiceNow, Salesforce, & Adobe

Company: CDW

Location: Remote

Posted Feb 03, 2025

CDW, a Fortune 200 leader, offers a role in its Digital Velocity Solutions Executive team. The position involves selling Digital Velocity services and products related to ServiceNow, Adobe, and Salesforce. Key responsibilities include developing strategies to expand CDW's customer base, understanding capabilities and value propositions, cultivating relationships with key personnel, and managing sales cycles. The ideal candidate should have 5+ years of experience in enterprise sales, a proven track record of meeting sales goals, and strong communication skills. CDW provides a competitive salary range, uncapped commission, and a supportive work environment.

Senior Application Engineer - Photonics (Remote)

Company: Ansys

Location: Ottawa, Canada / Remote

Posted Feb 03, 2025

Senior Program Manager, Project Controls

Company: Equinix, Inc

Location: Frankfurt, Germany / Remote

Posted Feb 03, 2025

Sales Planner

Company: GSTV

Location: Remote

Posted Feb 03, 2025

GSTV is committed to fostering an inclusive team and culture, encouraging personal and professional growth. The company values growth, social accountability, tenacious behavior, and valued actions. Benefits include comprehensive medical, dental, vision, life insurance, and more. GSTV offers hybrid and remote work options, with candidates near the New York office being considered for on-site roles. The Sales Planner role involves partnering with Account Executives to build strategic media plans, manage account relationships, and ensure campaign success. The ideal candidate is an energetic, strategic thinker with strong communication skills and experience in the media industry.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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