Customer Experience Jobs in Remote

472,820 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Sr. Manager, Training and Content Management

Company: hims & hers

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Key Account Manager - New York

Company: Delta Dental Ins.

Location: Albany, NY / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Software Engineer II

Company: AppFolio

Location: Remote

Posted Feb 03, 2025

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Enterprise Account Executive, Mid-Atlantic

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
leading family fintech company awardwinning banking app automated allowance

Account Executive, Financial Institutions

Company: Greenlight Financial Technology

Location: Remote

Posted Feb 03, 2025

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They serve over 6 million parents and kids through their award-winning banking app. Greenlight offers features like automated allowance, chore management, spend controls, and investment options for families. The company is expanding its B2B sales channel and seeks an experienced Account Executive to sell their tailored suite of products. The role involves driving the entire sales lifecycle, building relationships, and securing new partnerships. Greenlight offers competitive benefits, including medical, dental, vision, HSA match, paid life insurance, AD&D, disability benefits, traditional 401k with company match, unlimited PTO, paid holidays, professional development stipend, mental health resources, fertility healthcare, 100 paid parental and caregiving leave, flexible WFH options, and more. Greenlight is an equal opportunity employer.

View Details Apply on BuiltIn

Senior Product Owner

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Backend Engineer, Create: Code Creation (Ruby and Python)

Company: GitLab

Location: Remote

Posted Feb 03, 2025

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Regional Vice President, Enterprise Sales - Segment (WEST)

Company: Twilio

Location: Remote

Posted Feb 03, 2025

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Regional Alliances Manager (Remote, South East)

Company: CrowdStrike

Location: Remote

Posted Feb 03, 2025

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Senior Application Engineer - Electronics - Electrothermal (m/f/d) - Remote

Company: Ansys

Location: Griesheim, Germany / Remote

Posted Feb 03, 2025

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Regional Sales Director, Enterprise - Public Sector

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Manager, Accounting

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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