Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Mid-Level Java Engineer

Company: Vigil

Location: Remote

Posted Jan 30, 2025

The job posting is for a MidLevel Java engineer position in Portugal or Brazil. The role involves creating and maintaining microservices for a new payments solution, collaborating with various team members, and participating in Agile Scrum processes. The ideal candidate should have 4+ years of Java development experience, proficiency in Java 11+, Spring framework, SQL, JPA/Hibernate, RESTful web services, and Maven. Knowledge of Kafka, CI tools, and Agile development is also required. The company offers a collegial environment, ongoing training, and the possibility of travel.

Contracts Manager

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 30, 2025

Senior Account Executive 2

Company: Equinix, Inc

Location: Mumbai, India / Remote

Posted Jan 30, 2025

Technical Support Representative

Company: Kyndryl

Location: Alajuela, Costa Rica / Remote

Posted Jan 30, 2025

GenAI Creative Workflow Architect

Company: Runway

Location: Remote

Posted Jan 30, 2025

Runway is a research company specializing in multimodal AI systems, aiming to make content creation accessible, controllable, and empowering for creatives. They are seeking a creative and commercially-minded individual with expertise in GenAI tools to join their dynamic team. The role involves crafting content, leading demonstrations, and serving as a product expert for pre and post-sales conversations. The ideal candidate should have experience creating content using GenAI tools, a passion for experimentation, and the ability to thrive in a fast-paced environment. Runway is committed to diversity and equal opportunity, offering a salary range of $150,000 to $200,000.

Reliability Engineering Manager

Company: GE Vernova

Location: Williamsport, PA / Remote

Posted Jan 30, 2025

Senior CRM Manager (Monetization)

Company: Palta

Location: Remote

Posted Jan 30, 2025

Palta, a tech platform with over 60 million monthly active users, is expanding its portfolio with successful apps like Flo and Simple. Simple, a nutrition and wellness app, has over 15 million users and 100 year-over-year revenue growth. Palta is developing a new AI product for health improvement. They are hiring a Senior CRM Manager with a strong monetization mindset to lead CRM-driven projects, optimize lifecycle journeys, and drive revenue growth. The role offers a competitive salary, stock options, and a premium Palta Family subscription package.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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