Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Cyber Security Architect

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Senior Frontend Software Engineer

Company: Samsara Inc.

Location: Remote

Posted Jan 27, 2025

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Mgr Customer Success

Company: UKG

Location: Remote

Posted Jan 27, 2025

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Associate Director of Consulting

Company: J. J. Keller & Associates, Inc.

Location: Neenah, WI / Remote

Posted Jan 27, 2025

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Marketing Manager, Demand Gen | APAC

Company: HubSpot

Location: Remote

Posted Jan 27, 2025

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Design Director, Global Brand

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 27, 2025

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Consultant, Mobility Product Research

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 27, 2025

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financial inclusion for all team of problem solvers and innovators remove barriers to financial access

FIU Alerts Analyst

Company: Pathward

Location: Remote

Posted Jan 27, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. The Alerts Analyst I role involves analyzing customer and transactional activity to identify unusual activity, maintaining accurate documentation, and providing outstanding service to customers and internal employees. The company values diversity and inclusion, and encourages applications from all backgrounds. They offer a comprehensive benefits package and an annual performance-based incentive opportunity.

View Details Apply on BuiltIn

Sales Development Representative (AMER)

Company: GitLab

Location: Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Intern, Sustainability Solutions Researcher

Company: Autodesk

Location: Remote

Posted Jan 27, 2025

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Sr. SEO Content Strategist II - Demand Generation (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 27, 2025

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Enterprise Account Manager

Company: Lob

Location: Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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