Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Manager, Customer Success

Company: Equinix, Inc

Location: Milan, Italy / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the United States Government competitive pay and benefits culture you cant find anywhere else

Senior Software Engineer, Mobile

Company: Rise8

Location: Remote

Posted Jan 25, 2025

Rise8 is a company that is transforming the United States Government by focusing on employee experience and using next-level tech and on-the-level collaboration. They offer competitive pay, benefits, and invest in employee growth. The company culture is unique and empowering, with a focus on kindness and empathy. Rise8 is certified as a Great Place to Work. They are looking for a Software Engineer with 6-10 years of experience in various programming languages, particularly mobile development. The role involves working with clients, teaching agile software development practices, and delivering reliable software solutions. The company offers a competitive salary, flexible schedule, premium insurance, retirement match, paid time off, education and training budget, home office and merch allowance, wellness budget, and a MacBook Pro. The role requires US citizenship due to working with Federal Government customers.

View Details Apply on BuiltIn

Senior Manager, Customer Advocacy

Company: Samsara Inc.

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Market Development Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Product Marketing Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

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Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 25, 2025

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Senior Recruiting Manager

Company: Coinbase

Location: Remote

Posted Jan 25, 2025

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Actuary, Personal Auto Liability State Reserving

Company: Liberty Mutual Insurance

Location: Remote

Posted Jan 25, 2025

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SIU Counsel Attorney - New York Metro, NY (Remote)

Company: Allstate

Location: Remote

Posted Jan 25, 2025

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Wind Hub Technician - Corriedale (Cheyenne, WY)

Company: GE Vernova

Location: Casper, WY / Remote

Posted Jan 25, 2025

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Research Scientist Evidera- Epidemiologist (fully remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

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Enterprise Account Executive - Segment

Company: Twilio

Location: Remote

Posted Jan 25, 2025

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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