Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Enterprise Customer Success Manager (Salesforce Certified)

Company: Litify

Location: Remote

Posted Dec 02, 2025

Litify is a legal technology company revolutionizing the legal industry with its all-in-one legal operating solution. The company aims to deliver better business outcomes to its clients, empowering law firms and legal departments to achieve consistent success. Litify is backed by Bessemer Venture Partners and recognized as one of Inc 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America.

Embedded Linux Consultant

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring an Embedded Linux Field Engineer for Devices/IoT, emphasizing Linux expertise, remote work in Japan, and a competitive compensation package with global opportunities. The role involves customer engagement, solution development, and collaboration with industry leaders in innovative technologies.

iOS Software Engineer - Mobile Infrastructure

Company: Dropbox

Location: Remote

Posted Dec 02, 2025

The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD, and iOS development, with a focus on optimizing infrastructure and enabling efficient development.

Strategic Workforce Planning Business Partner

Company: Dropbox

Location: Remote

Posted Dec 02, 2025

Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.

iOS Software Engineer - Mobile Infrastructure

Company: Dropbox

Location: Remote

Posted Dec 02, 2025

The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD systems, and iOS development.

Software Engineer - Industrial IoT

Company: Canonical

Location: Remote

Posted Dec 02, 2025

This job posting is for a software engineer position at Canonical, a growing international software company. The role involves working on open source IoT application packages, debugging issues, reviewing code, and collaborating with a distributed team. The ideal candidate should have at least 3 years of professional software development experience using Go or C++, and experience with Linux distributions, containers, and IoT frameworks.

Cloud Support Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.

Telugu Text Localization Expert

Company: Khan Academy

Location: Remote

Posted Dec 02, 2025

Khan Academy is a nonprofit organization providing free world-class education to millions of students worldwide. They offer instructional resources in various subjects and are expanding their reach in India by localizing content in multiple languages, including Telugu. The organization is looking for a Telugu-speaking content creator to localize and create educational content aligned with the Indian curriculum.

Ubuntu Linux Kernel Engineer - BIOS/Firmware

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical, the company behind Ubuntu Linux, is expanding its investment into PC platform stability, reliability, and performance. They are looking for an individual to take ownership of aspects pertaining to the boot process, including BIOS, UEFI, ACPI, and other platform firmware components. The role involves collaborating with a globally distributed team, working closely with PC platform enablement teams and vendors, and becoming a primary contributor and maintainer to the Firmware Test Suite (FWTS).

Client Success Manager

Company: PeopleGrove

Location: Remote

Posted Dec 02, 2025

This job posting highlights a Client Success Manager role with competitive compensation, flexible work options, and comprehensive benefits. The company emphasizes its mission to empower educational institutions through innovative software solutions and meaningful student engagement.

Product Manager - Seller Systems

Company: Stripe

Location: Remote

Posted Dec 02, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Seller Systems team focuses on building platforms and systems to support Stripe's sellers and go-to-market teams. The role involves defining and delivering capabilities and experiences that span product, backroom accounting, end-user reporting, and go-to-market unlocking product velocity and monetization in a compliant and scalable manner.

Cloud Support Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a remote Cloud Support Engineer role in Japan, requiring excellent communication skills, technical expertise in Linux systems, and a passion for open source development. The company values diversity, offers a distributed work environment, and provides benefits such as personal learning budgets and annual compensation reviews.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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