Customer Experience Jobs in Remote

Positions 472,920 Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

$5k Monthly Virtual Assistant

Company: BEST ESTIMATE PRO

Location: Remote

Posted Dec 05, 2025

The job posting seeks a virtual assistant in the US, mentioning the candidate's business struggles and disability. It outlines duties, payment, and reimbursement details while emphasizing communication via SMS/email. The position is described as flexible but requires specific supplies and a reimbursement process.

Director of Sales - Global Systems Integrators

Company: ScienceLogic

Location: Remote

Posted Dec 04, 2025

ScienceLogic is seeking a senior sales leader to manage the growth of their Skylar AI hybrid cloud monitoring platform within the global system integrator vertical. The role involves managing a team of Account Executives, developing sales strategies, collaborating with other teams, and building relationships with key decision makers in the GSI community.

Graduate Talent Scientist

Company: Canonical

Location: Remote

Posted Dec 04, 2025

Canonical is a leading provider of open source software and operating systems. They offer remote roles with a focus on talent acquisition, data analysis, and process improvement. The company values exceptional academic track records, analytical skills, and a passion for technology.

Senior Software Engineer - Firefox Enterprise

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and have over 225 million people using their products each month. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Manager, Product Design - Expressive Design

Company: Figma

Location: Remote

Posted Dec 04, 2025

Figma is seeking a Design Manager to lead their newest team, Expressive Design, which focuses on Interaction Design, Expressive AI, and Vectors. The role involves managing a team of world-class designers, partnering with Product and Engineering leads, developing team processes, and advancing skills in people management. The ideal candidate should have 3+ years of design management experience, a proven track record of collaboration with cross-functional teams, clear hands-on expertise with Figma's tools, and experience influencing teams through strategic thinking and communication.

Brand Designer - Campaigns

Company: Figma

Location: Remote

Posted Dec 04, 2025

Figma is seeking a Brand Designer to join their Brand Studio. The role involves designing and scaling paid marketing programs, creating toolkits and resources, and applying systems thinking to campaign execution. The ideal candidate should have a strong portfolio, experience with toolkits and templates, and the ability to think strategically about campaign scaling.

Regional BDR Team Manager

Company: Canonical

Location: Remote

Posted Dec 04, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with opportunities for learning and development. The company is growing and hiring for various roles, including SDR Team Managers.

Senior Amazon Brand Manager

Company: GNO Partners

Location: remote

Posted Dec 05, 2025

GNO Partners is a consultancy firm founded by Gal and Ouriel, who built and exited two successful Amazon brands. They help Amazon FBA sellers scale profitably using their proven system. The company offers a 'Done With You' approach, where they set the strategy, analyze the brand, and teach clients how to execute using their resources.

Healthcare Claims Analytics Senior Consultant

Company: Guidehouse

Location: Remote

Posted Dec 05, 2025

The job posting is for a Consultant position in Management Consulting with a focus on healthcare claims data analysis. The role involves developing and executing claims analyses, audits, and dashboards to reduce improper payments, identify fraud, and uncover patterns. The position requires a Bachelor's degree, 3+ years of experience, technical coding skills, and exposure to healthcare data analytics. The company offers a comprehensive benefits package and a competitive salary range.

Manager - Reals

Company: GitLab

Location: Remote

Posted Dec 04, 2025

The role of Manager Renewals AMER at GitLab involves leading a team to drive customer retention and revenue growth. The manager will coach and develop the team, establish a strong team culture, drive forecasting accuracy, partner with cross-functional leaders, and leverage data and tools to monitor customer health and adoption trends. The ideal candidate should have proven leadership experience, deep understanding of renewal forecasting methodologies, experience partnering with sales leadership, proficiency with Salesforce, familiarity with customer success platforms, strong business acumen, and exceptional communication skills.

Staff Software Engineer - Graphics

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Sr. Manager - Treasury Services

Company: Kraken

Location: Remote

Posted Dec 04, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for experienced traders, institutions, and newcomers, with a focus on security, education, and client support. The Sr Manager Treasury Services role involves leading a team responsible for treasury account services, audit controls, governance, and strategic initiatives, with a focus on bank account administration, strategic initiatives, and technology and process improvement projects.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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