Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

People Partner & Program Manager

Company: Hazel Health

Location: Remote

Posted Jan 25, 2025

Hazel Health is seeking a People Partner & Program Manager to join their remote team. The role involves partnering with departmental leadership to drive innovative people programs, build scalable talent strategies, and enable organizational effectiveness. The ideal candidate will have 6+ years of experience in a similar role, demonstrated ability to build and deliver large-scale people programs, strong data analytics skills, and excellent communication and facilitation skills. The company is recognized as one of the world's most innovative places to work and offers competitive compensation and benefits.

Civil Pre Sales Dealer Enablement Trainer

Company: Trimble

Location: Westminster, CO / Remote

Posted Jan 25, 2025

Senior Software Engineer - API Clients

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 25, 2025

*Scout Search Quality Rater - Simplified Chinese (USA)

Company: WeLocalize

Location: Remote

Posted Jan 25, 2025

Welocalize is seeking Simplified Chinese speakers in the US to work as Search Quality Raters. The role involves improving online search engine experiences by providing subjective and objective ratings based on project rules. The position is remote, flexible, and offers benefits such as medical, dental, and vision insurance. Requirements include full proficiency in Simplified Chinese, strong English skills, understanding of Chinese popular culture, and the ability to work in a fast-paced environment. The project is for 12 months with potential extension.

Human Resources Business Partner

Company: Brilliant Earth

Location: Remote

Posted Jan 25, 2025

The HR Business Partner (HRBP) role at Brilliant Earth involves aligning business objectives with employees and management, delivering value-added services, and building and implementing meaningful programs. Key responsibilities include partnering with midlevel managers and senior leaders, providing day-to-day performance management guidance, developing people strategies, using data to analyze trends, and championing a culture of engagement. The role requires a Bachelor's degree, SHRM certification, and at least 4 years of experience in HR. Brilliant Earth offers excellent training, career growth opportunities, competitive compensation, and a robust benefits package.

Security Engineer

Company: Celonis

Location: Remote

Posted Jan 25, 2025

Inside Sales Specialist

Company: TASC

Location: Remote

Posted Jan 25, 2025

*Scout Search Quality Rater - Spanish (Spain)

Company: WeLocalize

Location: Remote

Posted Jan 25, 2025

Welocalize is offering a remote, flexible position for Spanish speakers in Spain to work as a Search Quality Rater. The role involves improving online search engine experiences by providing subjective and objective ratings based on project rules. The ideal candidate should be web-savvy, have excellent research skills, and be dedicated solely to this rating program. Benefits include setting one's own schedule, working with a multicultural team, and potential for long-term partnership and professional development.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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