Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Technical Customer Success Manager

Company: Masabi

Location: Remote

Posted Nov 30, 2025

Masabi is a company that drives the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company values customer success and offers a role as a Customer Success Manager to foster exceptional client experiences. Masabi provides a supportive and collaborative work environment with benefits such as competitive salary, paid vacation, private healthcare, and a focus on making a difference in the transportation technology ecosystem.

Senior Data Engineer

Company: Nova Talent

Location: Remote

Posted Nov 30, 2025

A Data Engineer role focusing on data infrastructure, pipelines, and analytics with requirements in Python, SQL, cloud platforms, and collaboration tools.

Sr. Systems Safety Engineer

Company: Reliable Robotics

Location: Remote

Posted Nov 30, 2025

Reliable Robotics is building safety-enhancing technology for aviation to save lives and make air transportation safer, more convenient, and transformative. They are hiring a Systems Safety Engineer to architect systems, establish development methodologies, and ensure compliance with federal regulations. The role involves collaborating with multidisciplinary teams, generating safety artifacts, and supporting flight operations.

Strategic Business Development Lead

Company: Aleph

Location: Remote

Posted Nov 30, 2025

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. Aleph is growing rapidly, with low churn and strong growth, and is hiring a Strategic Business Development Lead to run demos, manage proofs of concept, and engage with senior finance leaders.

Technical Account Manager

Company: Atmosera

Location: Remote

Posted Nov 30, 2025

Atmosera is a Microsoft Partner that empowers businesses with modern technology and human expertise. They offer cutting-edge integrated solutions across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform. Atmosera is looking for a Technical Account Manager to join their Client Success Team and work with strategic ISV clients to build strong relationships and drive growth.

Senior Product Designer

Company: Automattic Careers

Location: Remote

Posted Nov 30, 2025

Automattic, the company behind WordPress, Jetpack, Tumblr, WooCommerce, and Simplenote, is seeking experienced Product Designers to help design exceptional products for millions of users. The role involves designing from start to finish, collaborating with engineers, marketers, and support teams, and contributing to open-source and design communities. The company values remote work, diversity, and global collaboration.

Enterprise Account Executive

Company: Lumivero

Location: Remote

Posted Nov 30, 2025

Lumivero is seeking a Senior Enterprise Account Executive to lead sales efforts in ANZ and APAC government departments and commercial enterprise clients. The role involves owning and growing strategic accounts, leading stakeholder engagement, developing account strategies, and collaborating with internal teams to deliver high-value deals. The company offers a competitive salary, tech stipend, flexible remote work, and opportunities for career advancement.

Backend Engineer - MetaMask (API Platform)

Company: Consensys

Location: Remote

Posted Nov 30, 2025

Consensys is a company that aims to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on. They work with blockchain technology, particularly Ethereum, to create a more just and equitable society. Consensys offers various roles, including backend Nodejs developers for their API Platform team, which builds backend APIs for MetaMask platforms. The company values diversity, inclusion, and continuous learning, and they provide a high-trust, autonomous work environment that facilitates collaboration and communication.

Content Enrichment Specialist

Company: 1021 Creative

Location: Remote

Posted Nov 30, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires excellent communication skills, adaptability, and a deep understanding of pop culture and social media trends. The role offers remote work, flexible hours, and the opportunity to work with a multicultural team.

Senior Design Manager - Production Design

Company: Airbnb

Location: Remote

Posted Nov 30, 2025

The Senior Design Manager Production Design role at Airbnb involves leading and evolving production design practices, collaborating with feature teams and marketing creative teams, and defining best practices for production design. The role requires 12+ years of experience in production design or a related discipline, expertise in design systems, and proficiency in tools like Figma. The position is remote-eligible and offers the opportunity to set the foundation for Airbnb's production design discipline and drive high-impact design execution at scale.

Senior Staff Machine Learning Engineer - Guest & Host

Company: Airbnb

Location: Remote

Posted Nov 30, 2025

The Users Listings and Marketplaces team at Airbnb supports features related to guests, hosts, and listings. The team works closely with product and design to ship highly visible product functionality and drive innovation. The role involves leveraging structured and unstructured data to build and improve state-of-the-art machine learning models for Airbnb product, business, and operational use cases. The ideal candidate should have 12+ years of industry experience in applied machine learning, with expertise in natural language processing and computer vision.

Nurse Educator & Quality Assurance Specialist

Company: Everlywell

Location: Remote

Posted Nov 30, 2025

Everlywell is a digital health company that delivers personalized health insights using AI and human insight. They have transformed care for 60 million people and are seeking a Nurse Educator and Quality Assurance Specialist to support provider education and ensure high-quality clinical documentation and consults.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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