Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Product Designer

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 24, 2025

Technical Solutions Executive - Design & Manufacturing Central East Europe

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a Technical Solutions Executive for the Design & Manufacturing Central East Europe, specifically for Poland, Czechia, and Slovakia. The role involves partnering with Mid-Market Accounts Sales Executives to grow new business, managing technical aspects of pre-sales conversations, and becoming a trusted advisor and technical thought leader. The ideal candidate should have 4+ years of experience in customer-facing presales/technical sales, 5+ years in the Design & Manufacturing industry, fluency in Polish and English, and knowledge of Autodesk solutions. The position offers a competitive compensation package, including base salary, bonuses, commissions, and benefits. Autodesk values a culture of belonging and equitable workplace.

Staff Software Engineer, Backend - Flywheel Partner Product (Remote within Ireland)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Staff Software Engineer for the Flywheel Partner Product group. This role involves working autonomously on complex projects, setting technical direction, and contributing to company growth and revenue. The successful candidate will write production code, envision and build new features, collaborate with cross-functional teams, and mentor junior engineers. HubSpot values clean code, product innovation, and a strong work ethic. The company offers a flexible work environment and a commitment to diversity and inclusion.

Principal Backend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Atlassian is seeking a Principal Software Engineer to join one of their Sydney engineering teams. The role offers flexibility in working location, with opportunities to work from an office, home, or a combination. Atlassian values expertise and mentorship, emphasizing the candidate's ability to take on high-level responsibilities and guide junior members. The ideal candidate should have a degree in Computer Science or related field, expert-level experience in languages like Java, Python, C#, C/C++, or Ruby, and a passion for collaborating and mentoring. The role involves tackling complex problems, leading code reviews, and contributing to company-wide initiatives. Atlassian offers competitive perks and benefits, fostering a culture that values diverse perspectives and experiences.

Associate, Affordability

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 24, 2025

Oscar, a health insurance company founded in 2012, is hiring an Associate, Affordability for its Clinical Review team. The role involves managing Utilization Management Affordability initiatives, project management, and cross-functional collaboration. The successful candidate will report to the Senior Medical Director and work in a blended work culture, with the option to work remotely or in one of Oscar's offices. The role requires 3+ years of program management experience and a Master's Degree. Benefits include health insurance, paid parental leave, and a 401(k) plan. Oscar values diversity and equal opportunity, fostering an environment where employees can be their authentic selves.

Senior Software Engineer II (Kubernetes)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a passionate engineer to join their Kubernetes team. The role involves developing the DigitalOcean Managed Kubernetes product, collaborating to create intuitive developer experiences, and designing back-end services. The ideal candidate will have experience with Go, Kubernetes, and Docker, and a strong interest in building quality software for developers. DigitalOcean offers a competitive salary, equity compensation, and a focus on career development and well-being.

Sr. Regional Marketing Manager, North Central (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Sr. Regional Marketing Manager for the AMER theater. The role involves planning, organizing, and executing field campaigns and programs, collaborating with sales and channel teams, and creating regional quarterly plans. The ideal candidate should have 12+ years of progressive experience in developing demand and integrated marketing campaigns within a high-tech B2B environment. They must possess strong communication skills, analytical capabilities, and experience with live and digital marketing activities. The role requires managing vendors, creating consistent reporting, and mentoring specialists. CrowdStrike offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs.

Senior Content Designer in IT Ops

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a senior content designer to join their IT Ops team in India, a rapidly growing product group. The role involves establishing content design's role, experimenting with UI information, and collaborating with product managers, engineers, and designers. The ideal candidate should have 5+ years of UX writing/content design experience, background in structured content, and proficiency in Confluence and Figma. Atlassian values diverse perspectives and offers comprehensive perks and benefits.

Transmission Design Engineer (PLS-CADD)

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos is seeking a Transmission Design Engineer with PLS-CADD experience for a remote position in Irving, TX. The successful candidate will serve as a Lead Engineer on electric transmission design projects, applying various standards in engineering and design. Responsibilities include assisting with engineering analyses, preparing bidding documents, plans, specifications, and construction documents. The role also involves managing client relations, proposal development, scope creation, and project management. Desired qualifications include a Bachelor's degree in Civil Engineering, minimum 4 years of relevant experience, and knowledge of NESC, ACI, AISC, and ASCE code requirements. Leidos offers competitive benefits, work-life flexibility, and a diverse, inclusive workplace.

Principal Consulant - Cloud Security Assessments (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking highly motivated Principal level Cloud Security Consultants. The role involves delivering cloud security assessments, enhancing customer cloud environments' security posture, and contributing to a cloud assessment methodology. Candidates should have at least 6 years of hands-on experience in cloud engineering, DevOps, security, or cloud support roles, and a strong understanding of cloud platforms like Azure, M365, AWS, GCP, or OCI. They should possess excellent analytical skills, communication abilities, and project management skills. A degree in a related field or relevant certifications like CISSP, CISA, CISM, CCSP, or AWS, Azure, GCP practitioner or security certifications are preferred. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Sr Chemistry Account Manager

Company: Waters

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Waters Corporation is looking for a Chemistry and Consumables Sales Specialist for the East Bay San Francisco territory. The role involves selling Waters' chemistry product lines, including HPLC, UPLC, LC/MS, and SFC columns, and other consumables. The ideal candidate should have a BS/BA in chemistry or a related field, at least 3+ years of LC and/or LC/MS experience, and strong communication and presentation skills. The role requires developing a territorial business plan, understanding customer needs, and promoting Waters' solutions. The base pay ranges from $92,000-$122,500 per year.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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