Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Software Engineer (Frontend) - DesignOps

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Datadog is seeking a software engineer to join the DesignOps Team and contribute to the development and operations of their Design System, Druids. The role involves working with TypeScript, React, and LESS, improving documentation, and ensuring accessibility standards. The ideal candidate is a JavaScript and frontend specialist with strong attention to detail, good communication skills, and product sense. Datadog values a hybrid workplace culture, offering benefits like product training, career development, mentorship, and a diverse, inclusive environment.

Sports Director

Company: Area Scouts

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Manager, Regional Sales - Central (Remote)

Company: Rheem

Location: Searcy, AR / Remote

Posted Jan 23, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Manager, Regional Sales for the Central Region of the U.S. The role involves developing and implementing market strategies, achieving growth objectives, managing District Sales Managers, and growing profitable sales. The ideal candidate should have a business degree, 7+ years of field sales experience, supervisory experience, and strong skills in strategic planning, customer analysis, and communication. The position requires extensive travel and is based in Arkansas or Texas.

Product Design II

Company: TripAdvisor

Location: New York, NY / Remote

Posted Jan 23, 2025

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Denver, CO / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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