Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Design Engineer I/II – 3D Design

Company: Revamp Engineering

Location: Remote

Posted Jan 23, 2025

Revamp Engineering Inc., founded in 2016, is a leading engineering design firm specializing in large-scale renewable energy projects. They are dedicated to contributing to the energy transition and fostering a diverse, inclusive work environment. Their team, consisting of remote employees from across the US and Canada, includes individuals with various backgrounds and interests. Revamp's engineers have designed more than 10% of all solar generation capacity installed in the US since 2020. The company offers competitive compensation, full benefits, and a supportive work environment. They seek a detail-oriented, creative, and analytical individual with experience in 3D design and knowledge of industry codes and standards.

Account Executive - Supply Chain and Logistics

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging with leading transportation and logistics brands, and driving revenue growth. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS environment, industry expertise in supply chain, transportation, or logistics, and strong technical aptitude.

Senior IP Paralegal

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Test Automation Engineer with Playwright

Company: Mobica

Location: Remote

Posted Jan 23, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills, push boundaries, and advance their careers. The company values open communication, inclusivity, and employee happiness. They are seeking a skilled Test Automation Engineer with JavaScript and Playwright experience to design, develop, and execute automated test scripts. The role involves collaborating with developers and stakeholders to ensure software quality and participating in code reviews.

Associate Editor, Custom Content

Company: Outside

Location: Remote

Posted Jan 23, 2025

Outside Interactive Inc, a leading hub for active lifestyle enthusiasts, is seeking an Associate Editor Custom Content. The role involves creating editorial-grade custom content for various platforms, managing social influencers, and collaborating with sales strategy teams. The ideal candidate should have 3+ years of experience in media and publishing, a deep understanding of digital media, and strong project management skills. The company offers remote work, competitive salary, and benefits. They are committed to fostering a diverse and inclusive workplace.

Project Manager

Company: New Era Technology

Location: Remote

Posted Jan 23, 2025

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. They offer a team-oriented culture, continuous training, and competitive benefits. The primary duties include developing project management skills, facilitating organizational success, driving change management, enabling collaboration, planning and launching projects, monitoring and mitigating risks, managing data and reporting, strengthening relationships, improving project performance, and participating in team initiatives. Required qualifications include 3-5 years of project experience, a Bachelor's degree (preferred), PMP or equivalent certification (preferred), and experience creating SOPs and writing internal knowledge base articles (preferred). The role offers full remote flexibility and a compensation of $80K per year.

Account Executive - eCommerce

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging eCommerce and retail brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS sales environment, with a background in eCommerce or digital retail. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility in a diverse, primarily remote team.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

VP, Systems and Transformation

Company: Equinix, Inc

Location: Redwood City, CA / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Vice President of Systems and Transformation. This role involves driving the Go-To-Market (GTM) Transformation agenda, optimizing processes, technologies, and mindsets. The ideal candidate should have extensive experience in digital transformation within a technology sector, with a proven track record in influencing strategy, enabling value streams, and architecting future-state operating models. Responsibilities include defining and implementing the vision for digital transformation, aligning value stream initiatives with business goals, and architecting the GTM technology platform. The candidate must also possess strong leadership skills, ability to partner with senior leadership, and experience in change management. The role requires a Bachelor's degree, or equivalent experience, and excellent communication, analytical, and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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