Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Software Engineer II

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking a software developer with 2+ years of experience in full stack technologies like Java, React, or TypeScript. The role involves building scalable front and back-end services, solving distributed systems problems, and working with modern cloud infrastructure (AWS, Kubernetes). The successful candidate will also participate in code reviews, mentor junior engineers, and collaborate with product management. Smartsheet offers competitive benefits including HSA, 401k match, flexible time off, and opportunities for professional growth. The company values diversity and inclusivity, encouraging applicants from all backgrounds.

Sr. Manager, Strategic Engagement Management, APAC

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Appian SW Integrator/Low Code Developer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is seeking a TS/SCI cleared Appian Software Integrator / Low Code Developer for a 10-year DOMEX Technology Platform (DTP) contract supporting DIA-NMEC. The role involves working closely with Systems Engineers, Software Engineers, Architects, and Operations Engineering/Manager on various tasks including backend and frontend software engineering, deployment, and maintenance of services. The ideal candidate should possess a Bachelor's or Master's degree with relevant experience, an Active Top Secret/SCI clearance, and expertise in Appian, Docker, Kubernetes, and DevOps practices. Strong communication skills and teamwork are essential. The position offers opportunities for career growth and working on mission-focused, solutions-oriented teams.

Project Manager

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Security Engineer - Surface Coverage, Detection Engineering

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta is seeking a Security Engineer with extensive experience in threat modeling, TTP identification, and detection engineering. The role involves working with various teams to secure Meta's surfaces, including WhatsApp, Instagram, and Horizon Worlds. The engineer will collaborate with Software Engineers, Offensive Security Engineers, Product Managers, and Data Scientists/Engineers. Key responsibilities include influencing organizational vision, leading technical design, and mentoring the team. The ideal candidate should have 12+ years of experience in software or security engineering, a BS in Computer Science, and knowledge of Windows, MacOS, and Linux operating systems.

Area Business Manager, Albuquerque, NM

Company: Blueprint Medicines

Location: Albuquerque, NM / Remote

Posted Jan 23, 2025

Senior Solutions Architect II (Kubernetes Migrations Specialist)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a Senior Solutions Architect II specializing in Kubernetes Migration. The role involves leading complex migration projects, designing robust migration strategies, and implementing Kubernetes architectures. The ideal candidate should have extensive experience in cloud infrastructure, Kubernetes, and migration projects, along with strong communication skills. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Commercial Account Executive - India North (New Delhi)

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Mid-Market Account Executive for its Delhi-based remote position. The role involves acting as the primary point of contact for North India prospects, contributing to root cause analyses, and documenting sales processes. The ideal candidate should have 5+ years of mid-market sales experience, a strong understanding of GitLab and open-source software, and excellent communication and negotiation skills. GitLab values transparency, sharing, efficiency, and collaboration, offering flexible work hours and the opportunity to work on a product used by many. The company is committed to diversity and equality, with a focus on results rather than long hours.

Senior Security GRC Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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