Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Technical Lead Software Development Engineer, Android

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Biostatistician II- (Labs role) remote within 1-2 hours of Phili, PA!

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific offers a rewarding job opportunity in Biostatistics and Programming. The role involves leading statistical tasks, providing mentorship, and delivering high-quality statistical analyses. The ideal candidate should have a Master's degree in statistics, biostatistics, mathematics, or a related field, along with 2+ years of experience. Proficiency in SAS, R, and JMP is required. The position involves working in an office environment, with tasks including statistical support for experimental design, data analysis, assay validation, and publication. The company values integrity, innovation, intensity, and involvement, and is committed to enabling customers to make the world healthier, cleaner, and safer.

Senior Field Event Marketing Manager - Public Sector - (Chicago, IL)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Wind Hub Technician -IL3 Hub- Champaign Area, IL

Company: GE Vernova

Location: Peoria, IL / Remote

Posted Jan 22, 2025

The Wind Technician position involves local travel within California Ridge, Fithian IL; Ford Ridge, Sibley IL; Rivian, Normal IL; and Bennington, Minonk IL. The role is critical for maintaining optimal function and output at the wind site, involving daily tasks such as turbine operations, safety checks, quality control, and warranty repairs. The Wind Technician collaborates with site and hub leadership to fulfill contractual obligations, perform maintenance and repairs, troubleshoot complex issues, and document all work. The job requires a high school diploma or equivalent, at least 1 year of experience as a Wind Technician, or completion of a Wind Certificate Program/Associates Degree in Energy. Other requirements include passing a Technical Knowledge Assessment, basic computer skills, a valid driver's license, and the ability to handle repetitive weight and climb towers up to 300 feet daily. Flexibility for rotating shifts and on-call duties is necessary.

Staff Analyst, Security Risk Management

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Staff Analyst, Security Risk for their Security Risk Management program. The role involves leading the daily management of the One Twilio Risk Management program, developing and maintaining risk registers, collaborating with cross-functional teams, reviewing risk mitigation strategies, and preparing regular risk reports for senior leadership. The ideal candidate should have 5+ years of Risk Management experience, particularly in security-centric risk management and compliance frameworks. They should also have a strong background in identifying, analyzing, and quantifying risks, and experience implementing risk frameworks like NIST, COSO, or ISO 31000. Proficiency in technical security and engineering, along with excellent verbal, written, and interpersonal skills, is required. The role is remote and based in Alberta, Ontario or British Columbia, Canada.

Sr. Wind Hub Manager - Oregon - Arlington

Company: GE Vernova

Location: Prineville, OR / Remote

Posted Jan 22, 2025

Spring Intern 2025 - DIGITAL, Data and Technology Infrastructure

Company: PCORI

Location: Remote

Posted Jan 23, 2025

The Patient-Centered Outcomes Research Institute (PCORI) is offering a spring internship in the DIGITAL department. The intern will work on a cutting-edge project using Natural Language Processing (NLP) and Machine Learning (ML) to develop and refine algorithms for automating portfolio coding. Key tasks include defining taxonomy with NLP, developing a clear mapping, annotating a representative dataset, and building and evaluating an initial model for coding research plans. The intern will also have the opportunity to work with a diverse team and gain hands-on experience in AI, data science, and research methodologies. The pay range is $17.50 for Bachelor's and $20.00 for Master's and above, hourly.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

Related Pages