Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Staff Content Designer - Evidence and Messaging Systems

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The role involves ensuring members have the right information to discover and decide on content. Success is measured by members effortlessly understanding if a title is right for them and seamlessly planning for and engaging with timely content.

Security Engineer (L4) - Identity

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a skilled Identity and Access Management (IAM) engineer to design and build security solutions for its global workforce and partners. The role requires expertise in IAM fundamentals, experience with vendor IAM solutions, and strong communication skills.

Security Software Engineer (L5) - Client Security Integrations

Company: Netflix

Location: Remote

Posted Nov 19, 2025

The text describes Netflix's global entertainment services, security integrations, job opportunities, employee benefits, and commitment to diversity. It highlights the company's infrastructure, security strategies, and workplace culture while outlining compensation structures and inclusion initiatives.

Manager - Data Protection

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding globally and into new products like games. Netflix is committed to fostering user trust and transparency while balancing business needs. The Privacy & Data Protection Engineering team ensures responsible data use and provides confidence that privacy and security risks are managed across the company.

Data Scientist (L5) - Performance Marketing

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix promotes its growth as a global entertainment leader with 300 million members, emphasizing original content and data-driven strategies. The job description highlights opportunities for senior data scientists to impact marketing decisions through analytics and innovation.

Support Solutions Engineer - Big Data (L5)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Engineering Support Organization empowers Data Platform Engineering to scale customer support effectively. The role is a Support Solutions Engineer position based in Warsaw, requiring experience in big data technologies and customer-facing engineering support.

Customer Success - Team Manager

Company: Canonical

Location: Remote

Posted Nov 19, 2025

Canonical promotes itself as a leading open-source provider with global impact, offering a remote role in Customer Success Team Management. The position emphasizes growth, collaboration, and innovation in a distributed work environment with opportunities for travel and professional development.

Data Scientist (L5) - Mobile & Search

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Member Experience Data Science and Engineering team drives innovations in Netflix's core product experience through data, collaboration with Product and Engineering teams, and leveraging emerging technologies. The role involves shaping the direction of Netflix's core product on Mobile, driving product innovation, and ensuring a coherent overall product experience for members.

Billing Invoice Product Manager

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible and consumer-friendly billing experience, ensuring transparency, compliance with local regulations, and adaptability to evolving business models. The Billing Invoice Product Manager role is crucial in enhancing Netflix's billing and invoicing systems, collaborating with cross-functional teams to ensure compliance and effective integration with other consumer platforms.

Engineering Manager - Title and Launch Management

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Title and Launch Management (TLM) team is responsible for building and innovating the technology foundations that enable the ingest, setup, launch, and global distribution of all types of entertainment on Netflix. The company is forming a new team within TLM to automate large-scale content ingestion, replacing existing manual processes. The team will collaborate closely with many partners and stakeholders to orchestrate ingestion, validation, and conformance of assets and metadata across many domains.

Machine Learning Engineer 5 - Platform Forecasting & Optimization

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Machine Learning Engineer to join their data organization and work on improving the performance, reliability, and efficiency of their infrastructure systems. The ideal candidate will have experience in developing and implementing machine learning models, working with large distributed cloud systems, and optimizing infrastructure footprint.

Data Engineer (L5)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They focus on delivering high-quality streaming content across various genres and languages, while continuously improving the user experience. Netflix also emphasizes the importance of data in decision-making and relies on data engineers to build systems for processing and modeling data across various domains.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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