Customer Experience Jobs in San Francisco, CA

Positions 1,058,059 Updated daily

Looking for Customer Experience jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the San Francisco, CA area.

AI-powered cloud-native software solutions platform reliability and performance automation for infrastructure provisioning

Production Engineer

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a team that creates AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance.

View Details Apply on IBM
full-time

Inpatient Pharmacist Lead

Company: Kaiser Permanente

Location: San Francisco, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
bilingual

General Cardiology Physician - San Luis Obispo, CA

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Rheumatology Physician BC/BE

Company: Sutter West Bay Medical Group

Location: San Francisco, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Radiologic Technologist IV (CT)

Company: Kaiser Permanente

Location: San Jose, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
AI Center of Excellence Senior Technical Account Manager AI-driven solutions

Senior Technical Account Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.

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relocation assistance part-time full-time

Integrative Medicine Physician BC/BE

Company: Palo Alto Foundation Medical Group

Location: San Carlos, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
be or bc

Physician - Cardiovascular Surgeon

Company: CHRISTUS Health

Location: San Antonio, Texas

Posted Nov 02, 2025

View Details Apply on healthecareers.com
sign-on bonus full-time

OB/GYN Nurse Practitioner - Coastal Southern California

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
flexible schedule license reimbursement exceptional culture & values

Dermatologist

Company: Pacific Skin and Cosmetic Dermatology

Location: San Francisco, California

Posted Nov 02, 2025

View Details Apply on healthecareers.com
IBM Bromont high-tech manufacturing facility stimulating work environment team collaboration new assembly solutions growth facility

Technicien en génie chimique ou en chimie analytique ou en procédé

Company: IBM

Location: BROMONT, CA

Posted Dec 04, 2025

IBM Bromont is a high-tech manufacturing facility that produces and tests microelectronic components for IBM products and custom logic solutions. The company offers a stimulating work environment with opportunities for technical skill development and team collaboration. The role involves working on new assembly solutions, participating in equipment and process implementation, and contributing to the growth of the IBM Bromont facility.

View Details Apply on IBM
401(k) ad&d insurance disability insurance

Full-time Dermatology Physician Opening

Company: Golden State Dermatology

Location: Los Gatos, CA (Bay Area)

Posted Nov 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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