Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 08, 2025

Figma is seeking a Manager Mid Market Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and interviewing and hiring new team members. The ideal candidate should have 7+ years of SaaS sales experience, 2+ years of management experience, and a proven track record of developing customer relationships and leading sales teams to meet and exceed goals.

Senior Android Engineer - Trust Platform

Company: Airbnb

Location: USA

Posted Nov 08, 2025

The Trust team at Airbnb is responsible for protecting the community and platform from fraud while ensuring high standards for hosts, guests, homes, and experiences. The Android Software Engineer role involves developing and evolving trust and safety defenses on the Android app, working closely with cross-platform engineers to define and shape the future of the friction framework, and contributing to core metrics, developer experience, and reliability.

Specialist I - Partnership Support

Company: Grow Therapy

Location: USA

Posted Nov 08, 2025

The job posting is for a Specialist I Partnership Support role at Grow Therapy, a remote-friendly team. The position involves answering calls, chats, and emails from clinicians and clients, collaborating with other teams to solve issues, and working with RCM and Engineering teams to resolve bugs and billing issues. The ideal candidate should have experience in customer support, healthcare billing, and a consultative and empathetic attitude.

Business Value Strategist

Company: Saviynt

Location: USA

Posted Nov 08, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is seeking a Business Value Strategist to quantify and drive strategic decision-making, assess financial impact, and communicate the value of their solutions to clients.

Events Marketing Specialist

Company: Finalsite

Location: USA

Posted Feb 28, 2025

Finalsite, a leading community relationship management platform for K12 schools, is seeking a highly organized and detail-oriented Events Marketing Specialist. The role involves supporting event planning and execution for in-person and virtual events, managing logistics, collaborating with various teams, maintaining accurate data, contributing to event promotion, and analyzing event success. The ideal candidate should have strong organizational skills, ability to juggle multiple projects, excellent communication skills, and a proactive mindset. Familiarity with Salesforce, HubSpot, and Finalsite Composer is a plus. Finalsite offers remote employment opportunities with a collaborative and supportive marketing team, providing valuable skills in event execution, marketing technology, and cross-functional teamwork.

Workday HCM – Senior Manager

Company: Visa

Location: USA

Posted Nov 08, 2025

Visa seeks a Senior Manager HCM Systems to drive workforce transformation. The role involves configuring Workday systems, collaborating with HR, and ensuring secure global operations. Remote with travel requirements.

Expert Technical Artist - Graphics

Company: CD PROJEKT RED

Location: USA

Posted Nov 08, 2025

CD PROJEKT RED is seeking an Expert Technical Artist with a focus in Graphics to join their Boston studio and work on Cyberpunk 2, the follow-up to Cyberpunk 2077. The role involves collaborating with various teams, developing rendering systems in Unreal Engine 5, researching emerging trends, maintaining visual coherence, troubleshooting performance issues, and mentoring the art team. The ideal candidate should have 7+ years of experience in realtime graphics rendering or technical artistry, strong understanding of GPU workflows and lighting, proficiency in shader languages, and experience with profiling tools.

Senior Software Engineer II - Insurance

Company: Alma

Location: USA

Posted Nov 08, 2025

Alma is seeking a mission-driven Senior Backend Engineer II to join their team. The role involves building features to help mental health providers manage and grow their practice. The ideal candidate will have 6-10 years of experience, enjoy collaboration, and have a strong understanding of web technologies and accessibility.

Systems Engineer - GTM

Company: Webflow

Location: USA

Posted Nov 08, 2025

Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a unified platform. Webflow is looking for a Systems Engineer GTM with experience in various GTM systems and business processes to join their team.

SAP Data Specialist

Company: Allogene Therapeutics

Location: USA

Posted Nov 08, 2025

Allogene Therapeutics is a clinical-stage biotechnology company developing allogeneic CAR T cell products for cancer and autoimmune diseases. They are seeking an SAP Data Specialist to join their Supply Chain organization on a 6-month contract, with responsibilities including master data maintenance, SOP creation, and report development.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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