Customer Experience Jobs in USA
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Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.
Manager Technology - ERP & Business Apps
Company: iHerb
Location: USA
Posted Jan 19, 2025
The IT Manager role involves leading a team of SAP Basis, BTPCPI, ABAP, and SAP Security administrators to manage the SAP landscape and related systems. Key responsibilities include providing technical guidance, managing governance and compliance, and overseeing system troubleshooting, problem-solving, capacity planning, and performance optimization. The ideal candidate should have extensive SAP Basis Administration experience, in-depth knowledge of RISE with SAP CAS offerings, and strong leadership and project management skills. They should also be proficient in SAP Security roles and profiles management, integration scenarios using SAP CPI, and cloud infrastructure. The role requires coordinating with internal and external teams, managing third-party vendors, and ensuring data privacy and security compliance.
Frontend Engineer - Dashboard Experience
Company: Mercury
Location: USA
Posted Jan 19, 2025
The text discusses the innovative trim tab in aviation, comparing it to the wheel's impact on land transportation. It highlights Mercury's commitment to providing an exceptional banking experience for startups, emphasizing their focus on user-centric design and product development. The ideal candidate for a role at Mercury is expected to have extensive frontend development experience, a product-minded approach, and strong communication skills. The company offers competitive compensation packages and uses Covey for hiring and promotional processes.
Assurance Senior/Supervisor (Blockchain)
Company: BPM LLP
Location: USA
Posted Jan 19, 2025
BPM is seeking a passionate Assurance Senior Supervisor for their growing Blockchain and Digital Assets practice. The role involves working with large crypto entities, leading audit and advisory activities, supervising professionals, and developing client relationships. BPM offers a comprehensive rewards package, wellbeing resources, professional development opportunities, and a flexible work environment. The ideal candidate should have a passion for blockchain and digital assets, relevant experience, and strong analytical and communication skills.
Business Development Executive
Company: Signifyd
Location: USA
Posted Jan 19, 2025
The Strategic Engagement Manager role involves new business creation, pipeline acceleration, and account management within high-tier accounts. Key responsibilities include prospecting, educating, and qualifying target accounts, aligning with Strategic Partners, conducting market research, and executing business development methods. The role requires 4+ years of relevant experience, strong organizational skills, and the ability to manage multiple priorities. Benefits include unlimited time off, 401K match, stock options, and more.
SAP Enterprise Business Solutions Architect
Company: iHerb
Location: USA
Posted Jan 19, 2025
iHerb is seeking an Enterprise Solutions Architect to support OrdertoCash and Supply Chain domains. The role involves collaborating with various business units to design and modernize iHerb's business applications, creating an OrdertoCash modernization roadmap, and aligning with iHerb's overall enterprise strategy. The ideal candidate should have strong technical skills in ERP systems, integration patterns, databases, cloud platforms, security, and compliance. They will also work with functional teams to develop iHerb's holistic supply chain technology landscape, accounting for dependencies and synergies across platforms. The role requires a BS or MS in Computer Science or a related field, 8-10+ years of experience as an Enterprise Architect, and expertise in Order to Cash processes and ERP systems.
Staff Software Engineer (Frontend) - TypeScript Enablement
Company: Workiva
Location: USA
Posted Jan 19, 2025
Workiva is seeking a passionate Software Engineer with 4+ years of experience to join their GRC Governance Risk & Compliance Solution engineering team. The role involves building innovative, resilient, and user-friendly products, shaping frontend architecture and design, and driving the adoption of TypeScript. The engineer will mentor and elevate fullstack solution teams, contribute technically, and guide them in building scalable, high-quality solutions. The ideal candidate should have extensive experience with TypeScript and React, expertise in TypeScript application architecture, and strong knowledge of microfrontend architecture and modern frontend frameworks.
Sr Engineering Manager - Payroll Experiences
Company: Gusto, Inc.
Location: USA
Posted Jan 19, 2025
Gusto is seeking a Senior Engineering leader to oversee the cross-functional strategy for its Payroll Experiences team, which includes more than 15 people across Engineering, Product Management, Design, and Data Science. The role involves leading the engineering team, working cross-functionally with design and product management leadership, driving product and platform development, understanding customer pain points, and devising solutions. The ideal candidate should have 10+ years of software engineering experience, experience in scaling engineering organizations, strong technical acumen, and a systems-first approach with a focus on user experience. The cash compensation for this role is targeted at $191,000 - $237,000 in Denver, $208,000 - $258,000 for Los Angeles and most remote locations, and $225,000 - $279,000 for San Francisco, New York, and Seattle.
Senior Consultant Sage Intacct
Company: BPM LLP
Location: USA
Posted Jan 19, 2025
BPM LLP is a large public accounting and advisory firm with a global team of over 1200 colleagues. They are a Certified B Corp working with clients in various industries. The company values people, fostering an entrepreneurial spirit and promoting diversity and inclusion. BPM offers a comprehensive rewards package, wellbeing resources, professional development opportunities, and flexible work arrangements. The Sage Intacct Consultant role involves providing exceptional support for existing customers, leading new implementations, and collaborating with team members to resolve challenges and improve processes. The ideal candidate should have a Bachelor's degree in Accounting, Business MIS, or a related field, with a minimum of 23 years of experience with Sage Intacct. They should possess strong problem-solving, communication, and organizational skills, and be enthusiastic, proactive, and customer-focused.
Software Engineer L2 - Billing Pipeline
Company: Twilio
Location: USA
Posted Jan 19, 2025
Twilio is seeking a skilled L2 Software Engineer to join their Commerce Platform Billing Pipeline team. The successful candidate will design, build, and operate core platform services, leveraging technologies such as AWS cloud infrastructure, Apache Kafka, and Rest APIs. The role requires 3+ years of experience in building highly scalable products, expert level knowledge in Object Oriented programming, and experience with Linux and Kubernetes. The position offers competitive pay, generous time-off, and opportunities for professional growth.
Director - Demand Generation
Company: TTEC Digital
Location: USA
Posted Jan 19, 2025
TTEC Digital is seeking a Director of Demand Generation to execute the Gotomarket strategy, drive brand awareness, and generate leads for B2B services companies. The role involves developing and implementing comprehensive demand generation strategies, managing multichannel marketing campaigns, utilizing marketing automation tools, collaborating with sales and product teams, conducting market research, analyzing data, overseeing content creation, leading a team, staying updated on industry trends, and enhancing market presence for business growth. The ideal candidate will have proven experience in demand generation and inbound marketing, expertise in digital social advertising and marketing automation tools, strong understanding of conversion rate optimization and multichannel marketing strategies, excellent analytical skills, strong communication and leadership skills, and experience in B2B services organizations. This position is eligible for an annual incentive program and offers benefits including medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off, and wellness time off. TTEC Digital has been certified as a Great Place to Work 2024-2025 and is committed to diversity and inclusion.
Software Engineer - Platform
Company: Vercel
Location: USA
Posted Jan 19, 2025
Vercel is seeking a software engineer to join their Platform team, responsible for managing infrastructure, improving developer velocity, and ensuring security, reliability, and scalability. The role involves building and maintaining the API control plane, operating as Customer 0, and owning codebase health, iteration velocity, and developer experience for all Vercel engineering. The ideal candidate should have experience deploying and operating Node.js microservices in production, deploying to managed Kubernetes clusters, and optimizing CI/CD systems. Bonus points for deep understanding of JavaScript, the web, and the npm ecosystem, and being opinionated about software engineering practices. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, remote work options, and a commitment to fostering an inclusive community.
Salesforce Experience Leader
Company: TTEC Digital
Location: USA
Posted Jan 19, 2025
TTEC Digital is seeking a Director of Demand Generation to execute the Gotomarket strategy, drive brand awareness, and generate leads for B2B services companies. The role involves developing and implementing comprehensive demand generation strategies, managing multichannel marketing campaigns, utilizing marketing automation tools, collaborating with sales and product teams, conducting market research, analyzing data, overseeing content creation, leading a team, staying updated on industry trends, and enhancing market presence for business growth. The ideal candidate should have proven experience in demand generation and inbound marketing, expertise in digital social advertising and marketing automation tools, strong understanding of conversion rate optimization and multichannel marketing strategies, excellent analytical skills, strong communication and leadership skills, and experience in B2B services organizations. This position is eligible for an annual incentive program and offers benefits including medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off, and wellness time off. TTEC Digital has been certified as a Great Place to Work 2024-2025 and is committed to diversity and inclusion.