Customer Experience Jobs in USA

572,927 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Sales Engineer

Company: MeridianLink

Location: USA

Posted Dec 24, 2024

MeridianLink, a leading fintech company, is seeking an experienced Sales Engineer for their Consumer Origination division. The role involves presenting platform demonstrations, assisting sales representatives, and creating value positions. Qualifications include previous sales engineering experience, excellent communication skills, and a Bachelor's degree in Marketing, Business Administration, or a related field. MeridianLink aims to empower and innovate in the financial services industry using latest technologies.

Software Engineer - Internal Tools

Company: Rula

Location: USA

Posted Dec 25, 2024

The text expresses a strong commitment to mental health care, aiming to make it as important as physical health. The company believes in treating the whole person, not just the symptoms, and aims to create a world where mental health is not stigmatized. They are looking for a software engineer to work on building streamlined workflows for the support team and maintaining the platform for other engineering teams. The company values collaboration, wellbeing, and diversity.

Social Media Lead

Company: Ondo Finance

Location: USA

Posted Dec 25, 2024

Ondo Finance is a company that provides institutional-grade blockchain-enabled investment products and services. They have a technology arm for decentralized finance and an asset management arm for tokenized funds. They were the first to tokenize US Treasuries and have since expanded into other assets. They are focused on incubating protocols for tokenized real-world assets and traditional crypto. They are backed by prominent investors and are currently the leaders in AUM. They are looking for a Social Media and Community Lead to work on their voice on various community channels and engage with the crypto community.

Inbound Business Development Representative

Company: Bloomerang

Location: USA

Posted Dec 24, 2024

Bloomerang is seeking a proactive and motivated individual to grow their customer base by fielding marketing qualified leads for the sales team. The role requires exceptional verbal and written communication skills, strong time management, and a solid understanding of Bloomerang's product features and the competitive landscape. The successful candidate will be part of a mission-driven culture built on core values of Simplify Care and Act.

Technical Support Specialist

Company: ClickView

Location: USA

Posted Dec 24, 2024

ClickView is seeking a Technical Support Specialist to provide exceptional product and technical support to customers across the US. The ideal candidate will have a genuine love of customer service and technology, and be able to prioritize workload, take ownership of tasks, and work in a team environment. The role offers paid leave, 401k match, Platinum health insurance, flexible working, learning and development budgets, and a wellbeing policy. ClickView is an Australian-owned company with over 80 employees worldwide, founded in 2003, and is revolutionizing how video can be utilized to increase student engagement and boost student outcomes.

Senior User Experience Researcher

Company: AuditBoard

Location: USA

Posted Dec 25, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform with over $200M ARR and rapid growth. They are recognized by Deloitte as one of the 500 fastest-growing tech companies in North America. The company is looking for a Sr User Experience Researcher to help build and shape their discovery and research process.

Research Analyst

Company: Harrisinsights

Location: USA

Posted Dec 25, 2024

The Harris Poll is seeking a Research Analyst to join their Brand Custom Research Team. The role involves working on research projects to solve clients' business challenges, collaborating with a team of seasoned researchers and industry leaders, and providing actionable insights to help clients develop and enhance their brand strategies. The ideal candidate has experience in market research, is well-versed in both quantitative and qualitative primary research methodologies, and has strong communication skills. The position requires exceptional attention to detail, the ability to manage multiple projects simultaneously, and fostering strong internal and client relationships.

Senior Database Administrator

Company: insightsoftware

Location: USA

Posted Dec 25, 2024

The job description is for a Senior Database Administrator role at InsightSoftware. The candidate should have 7+ years of hands-on experience as an MS SQL Administrator and 3+ years of experience with Oracle and PostgreSQL. The role involves maintaining reliable fault-tolerant DB infrastructure for a growing customer base. The candidate will be responsible for installing patches, maintaining databases, providing DBA services, managing backups, and ensuring disaster recovery plans. Relevant certifications and experience with Linux, Azure, and multitenant SaaS applications are preferred.

Brand Designer

Company: Greenlight

Location: USA

Posted Dec 24, 2024

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They offer an award-winning banking app for families, with features like automated allowance, chore management, flexible spend controls, and investments for the family's future. The company believes in creating a better future for the next generation and is looking for a Brand Designer to help grow their visual brand identity.

Manager, Sales Development

Company: Hostanalytics

Location: USA

Posted Dec 25, 2024

Planful is seeking a Sales Development Manager to lead the West Coast SDR team and contribute to the company's record-breaking growth. The role involves working closely with current SDRs, identifying and connecting with prospects, and helping them articulate Planful's value proposition. The ideal candidate is a former SDR with at least one year of prospecting experience and a track record of success in a leadership role.

Senior Accounting Manager

Company: Affirmedrxpbc

Location: USA

Posted Dec 24, 2024

The text describes a role at AffirmedRx, a company focused on improving healthcare outcomes through clear, honest, and trustworthy pharmacy benefit management. The Senior Accounting Manager will oversee financial reporting, month-end close processes, accounting operations, internal controls, and compliance. They will also support strategic initiatives, team leadership, and collaboration with cross-functional teams. The ideal candidate has a bachelor's or master's degree in accounting, CPA or CMA certification, and at least 7 years of progressive accounting experience.

Sr. Software Engineer

Company: iBASE-t

Location: USA

Posted Dec 25, 2024

The Sr Software Engineer role involves leading data management and integration, configuring based on user stories, and working with the client partner to estimate requirements. The role requires technical leadership, experience in software development, and knowledge of various tools and technologies. The company offers a comprehensive benefits package and is committed to providing equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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