Customer Experience Jobs in USA
573,248 open positions · Updated daily
Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.
Director - Billing and Collections
Company: GitLab
Location: USA
Posted Dec 12, 2024
The Director Billing and Accounts Receivable position involves strategic vision, oversight of daily operations, and management of the Sales and Revenue teams. The role requires leading the Billing and Collections teams, driving transformation, and ensuring accurate data delivery for management reporting. The ideal candidate should have a Bachelor's degree in Accounting, Finance, or Business Administration, 15+ years of Billing and Collections management experience, and strong leadership skills.
Senior Product Designer
Company: Array
Location: USA
Posted Dec 12, 2024
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. They offer a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean modern API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space. The role of a Senior Product Designer involves designing one of the most important aspects of their products, working with leadership to define product strategy, and collaborating with product managers, developers, and operational teams.
VP - Enterprise Applications and IT
Company: Restaurant365
Location: USA
Posted Dec 12, 2024
Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. The company values empowering team members, producing top-notch results, and elevating skills. The VP Enterprise Applications and IT will lead enterprise-wide technology transformation, establish best-in-class data governance, and drive growth. The role requires 15+ years of experience in developing and implementing enterprise systems, data amp analytics, and data science and analytics strategies.
Contact Analytics and Quality Lead
Company: PosiGen
Location: USA
Posted Dec 12, 2024
We are seeking a highly analytical and results-driven Contact Analytics and Quality Lead to join our leadership team in the solar contact center. This role is focused on driving continuous improvement in quality assurance analytics and operational performance. The ideal candidate will have expertise in CCaaS platforms and quality management solutions, strong analytical skills, and the ability to influence and align stakeholders across teams.
Senior Manager - Partner Marketing
Company: Mercury
Location: USA
Posted Dec 12, 2024
The text discusses the symbiotic relationship between oxpeckers and rhinos, and how it can be used as a model for partnerships in the banking industry. The Senior Manager Partner Marketing role at Mercury involves creating a strategy for scaling existing partner channels and building new partner programs, with a focus on an accountant partner program. The role requires 8+ years of experience in partner marketing, SaaS experience, and the ability to set targets and use data to refine strategies.
Business Intelligence Manager
Company: Alma
Location: USA
Posted Dec 12, 2024
Alma is no longer accepting new applications for the Business Intelligence Manager position. The role involves leading transformative change for the Payer Partnerships team, executing the business intelligence strategy, and providing data-driven solutions to challenging business questions. The ideal candidate should have 47 years of experience in strategic data analytics, intermediate to advanced SQL proficiency, and strong analytical and problem-solving skills.
Account Manager
Company: QuinStreet
Location: USA
Posted Dec 12, 2024
CloudControlMedia LLC is seeking an experienced Account Manager with a background in paid search and social media to manage client relationships, develop marketing strategies, and manage budgets. The position offers a salary range of $50,000 - $85,000, performance bonuses, and employee benefits.
Senior FullStack Engineer - Grafana Frontend Platform
Company: Grafana Labs
Location: USA
Posted Dec 12, 2024
The text describes a remote position for a Frontend Platform Squad in Grafana. The team focuses on providing the best user journeys, iterating on feedback, improving search and organize experiences, owning and maintaining internationalization, building a design system, focusing on consistency, reliability, and scalability, being blameless, supporting users and data, and caring about accessibility. The role involves designing, building, operating, and maintaining critical systems, working with the team to deliver new features, and driving projects from ideation to operations. The ideal candidate has solid experience with building full-stack applications, delivering projects, developing software for the cloud, working in a remote-first company, and being comfortable with autonomy and enabling decisions.
Director - Lifecycle Growth & Revenue
Company: ActiveCampaign
Location: USA
Posted Dec 12, 2024
The Director of Lifecycle Growth and Revenue will play a key role in driving growth as part of the ActiveCampaign revenue and performance team. They will develop, implement, and optimize lifecycle strategies to drive upgrade and expansion revenue and retention. The team is responsible for conversion and revenue strategies in the post-trial phases, including retention. The Director will drive cross-functional collaboration and alignment to develop and implement innovative lifecycle strategies that improve conversion rates and drive revenue expansion through the post-trial funnel.
Fullstack Developer - Python/Javascript
Company: The Motley Fool
Location: USA
Posted Dec 12, 2024
The Motley Fool is seeking a Senior Contract Fullstack Engineer to join their team on a 36-month contract basis. The role is fully remote and requires applicants to reside in the US. The engineer will work on upgrading and evolving the internal infrastructure that serves 600k paying subscribers and millions of visitors. The role involves designing, developing, and maintaining backend systems, implementing and managing content management systems, building and optimizing frontends, developing and integrating RESTful APIs, optimizing web applications, ensuring accessibility, conducting AB testing, monitoring user behavior, working with databases, troubleshooting interconnected systems, and communicating technical concepts.
Director - Marketing Strategy & Planning
Company: ActiveCampaign
Location: USA
Posted Dec 12, 2024
The Director Marketing Strategy and Planning role at ActiveCampaign is a key leadership position responsible for driving the effective operationalization of the marketing strategy and annual plans. The role involves operationalizing the marketing strategy, developing and optimizing marketing rhythms and processes, building cross-functional collaboration, maintaining oversight of marketing investments, facilitating meetings, driving prioritization and focus, and serving as a trusted advisor to the CMO. The role requires 12+ years of marketing experience, SaaS experience, and a bias to action. The company, ActiveCampaign, is a global multicultural company with a focus on innovation and success. They hold the highest customer satisfaction rating among Marketing Automation ECommerce Personalization Landing Page Builders and CRM solutions on G2com and have been named the Top Rated Email Marketing Software on TrustRadius.
Conversion Rate Optimization Manager
Company: QuinStreet
Location: USA
Posted Dec 12, 2024
The job posting is for a Conversion Rate Optimization Manager to join the team and work on enhancing and creating digital products on the company's websites to increase revenue and user conversion. The role involves building the web product roadmap, managing a cross-functional team, identifying high-growth opportunities, and communicating results. The expected salary range is $85,000 - $105,000 annually.