Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

AI Content Evaluator

Company: Best Writers Cafe

Location: USA

Posted Nov 15, 2024

The job posting is for a Remote AI Content Evaluator position that requires exceptional copy generation skills, metacognitive awareness, and a deep interest in linguistics. The role involves training and evaluating AI conversation skills, generating examples of ideal conversations, and collecting sources to improve the AI's knowledge and accuracy.

Content Marketing Manager

Company: Tremendous

Location: USA

Posted Nov 14, 2024

Tremendous is a company that offers a fast, free, and flexible way to send bulk payouts to people in over 200 countries. They have a fully remote culture and are profitable and growing without outside investors. They are looking for a Content Marketing Manager to help scale their content creation efforts.

Sr. Director, Product Management - Supply Chain Detection and Response

Company: SecurityScorecard

Location: USA

Posted Nov 15, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a patented rating technology used by over 25,000 organizations. The company has received various awards and recognition for its culture and innovation.

Creative Director

Company: Goodparty

Location: USA

Posted Nov 15, 2024

GoodPartyorg is a non-profit organization that aims to transform civic leadership in America by empowering real people to run and win local and state-level campaigns. They are looking for a remote full-time Art Director/Creative Director to create a design system framework and implement it for digital marketing, social media, website, and print assets.

Customer Success Manager

Company: Steercrm

Location: USA

Posted Nov 15, 2024

Steer is looking for a Customer Success Manager to build relationships with customers, drive product adoption, and empower them to fulfill their goals. The role requires 3+ years of B2B SaaS customer success account management or consulting experience, and a strong customer-facing and presentation skills.

Enterprise Account Manager

Company: FloQast

Location: USA

Posted Nov 15, 2024

FloQast is hiring an Enterprise Account Manager to lead a book of business, expand partnerships, and maintain customer satisfaction. The role requires experience in software sales, managing enterprise accounts, and using consultative solution-based sales methodology.

Strategic Finance Manager

Company: Pipe17

Location: USA

Posted Nov 15, 2024

Pipe17 is a venture-funded software startup that offers an innovative SaaS platform for ecommerce operations. The company is committed to building trust and making the world more agreeable for its employees, customers, and communities. The Finance and Revenue Operations Manager role is responsible for overseeing financial and revenue operations activities, integrating development, sales, marketing, and customer success to drive sustainable growth.

Product Designer

Company: SingleFile

Location: USA

Posted Nov 15, 2024

SingleFile is looking for a Product Designer to join their remote team. The role involves designing intuitive and effective user experiences for complex workflows, working closely with cross-functional teams, and conducting user research and testing.

Senior Site Reliability Engineer

Company: Uniswap Labs

Location: USA

Posted Nov 14, 2024

Uniswap Labs is building products to unlock value through universal exchange, with a focus on transparency, equity, and scalability. The company is looking for a Senior Site Reliability Engineer to join their team, with a strong emphasis on automation, operational excellence, and driving system reliability at scale.

Customer Service Operations Supervisor

Company: Garner Health

Location: USA

Posted Nov 15, 2024

Garner Health is seeking a Customer Service Supervisor to lead a team of Associates and Senior Associates in their fast-growing Concierge team. The role is focused on delivering a best-in-class member experience by digitally engaging with members to help them find the right healthcare for their needs.

Senior Machine Learning Engineer

Company: Chalice

Location: USA

Posted Nov 15, 2024

The job posting is looking for a Senior Machine Learning Engineer with 24 years of industry experience to join a growing team. The role involves developing and deploying cutting-edge machine learning models to solve business challenges. The company offers a collaborative environment, career growth opportunities, and competitive compensation.

Systems Engineer

Company: Gensyn

Location: USA

Posted Nov 15, 2024

The text describes a company called Gensyn that is working on machine intelligence and is looking for a Systems Engineer to join their team. The company values autonomy, focus, and rejecting mediocrity, and offers competitive compensation and benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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