Customer Experience Jobs in Washington DC

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Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

full-time holidays

PACU RN No Call, Weekend or Holidays 4-10's Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 24, 2025

View Details Apply on healthecareers.com

CDL A Truck Driver - Various Routes Available

Company: K&B Transportation

Location: Washington State

Posted Aug 22, 2025

1 year of current OTR tractor/trailer (combination vehicle) experience. Guaranteed weekly miles and pay - Up to $1,610 minimum weekly guarantee; Up to $2,000+…

View Details Apply on SimplyHired

Marketing Product Manager

Company: Aquent Talent

Location: Washington State

Posted Aug 18, 2025

Implement SEO best practices and optimize for AI-driven answer engines (GEO). Bachelor’s Degree in Business, Marketing, Communications, or a related field AND 8…

View Details Apply on SimplyHired
holidays

Respiratory Care Practitioner (Per Diem/Nights)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

E-Commerce Web Developer

Company: Fabspeed Motorsport

Location: Fort Washington, PA

Posted Aug 22, 2025

A degree in Computer Science, Software Development, or related field. Provide technical support and enhancements for existing web properties.

View Details Apply on SimplyHired
full-time

Radiology Assistant

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
full-time

Clinical psychologist

Company: Central Intelligence Agency

Location: Washington, District of Columbia

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Business Analyst

Company: Soni Resources Group

Location: Fort Washington, PA

Posted Aug 22, 2025

Document current and future state processes, requirements, risks, and decisions. Bachelor’s degree in Business, IT, or related field (required).

View Details Apply on SimplyHired
mentorship full-time

Medical Assistant

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Aug 24, 2025

View Details Apply on healthecareers.com
hospital full-time

Mammography Technologist I-Full Time-Day-Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Clinical Pharmacist

Company: CompHealth

Location: Washington State

Posted Aug 19, 2025

Current WA license is preferred but will consider those that can reciprocate. This position is highly clinical in a decentralized environment although some…

View Details Apply on SimplyHired
research

Advanced Urgent Care Float Pool RN (40 hours Silverdale)

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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