Customer Experience Jobs in Washington DC

Positions 100,902 Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

contract part time research

Advanced Urgent Care RN (36 hours Bellevue) 7:00pm-7:30am

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 05, 2025

View Details Apply on healthecareers.com
per diem research

Advanced Urgent Care Float Pool RN (Per Diem Silverdale))

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Aug 04, 2025

View Details Apply on healthecareers.com
monday to friday full time

Home Health Visiting RN - North Team

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Aug 04, 2025

View Details Apply on healthecareers.com
per diem research

Advanced Urgent Care Float Pool RN (Per Diem Tacoma)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Aug 04, 2025

View Details Apply on healthecareers.com
loan repayment program relocation assistance sign-on bonus

Outpatient Family Medicine Nurse Practitioner needed Outside of Kenick, WA

Company: CompHealth

Location: Pasco, Washington

Posted Aug 05, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Outpatient Neurology PA Position - Mount Vernon, WA | Mentorship Program Available!

Company: Skagit Regional Health

Location: Mount Vernon, Washington

Posted Aug 04, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance health insurance

Physician - Urgent Care

Company: MultiCare Health System

Location: Spokane, Washington

Posted Aug 05, 2025

View Details Apply on healthecareers.com
hospital full time

Cardiac Device RN Must Have Device Experience

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 04, 2025

View Details Apply on healthecareers.com

FINISH PROCESSOR LEVEL 2

Company: Confidential-Manufacturing

Location: Washington State

Posted Aug 04, 2025

Perform random tests on bonding and lamination processes and work with feeder/engineering personnel to develop new processes and the sequence of operations.

View Details Apply on SimplyHired
full time

Cardiac Device Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Emergency Response Chief

Company: Teck

Location: Washington State

Posted Aug 05, 2025

Collaborate with Corporate Risk & Insurance and the State Fire Marshal’s office to ensure compliance with fire codes, contributes to risk assessment and…

View Details Apply on SimplyHired
research

Registered Nurse Neurology Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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