Customer Experience Jobs in Washington DC

100,867 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

full time holidays

Cardiac Sonographer

Company: Kaiser Permanente

Location: Seattle, Washington

Posted May 04, 2025

View Details Apply on healthecareers.com
full time be or bc

Internal Medicine Physician

Company: PeaceHealth

Location: Bellingham, Washington

Posted May 04, 2025

View Details Apply on healthecareers.com
skilled nursing facility travel 401(k)

Speech & Language Pathologist - Skilled - (SLP)

Company: AMN Healthcare, Inc. Schools

Location: FORT WASHINGTON, Maryland

Posted May 04, 2025

View Details Apply on healthecareers.com

AI/ML Engineer

Company: DataAnnotation

Location: Washington State

Posted Apr 30, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

View Details Apply on SimplyHired

Front End Developer - AI Trainer

Company: DataAnnotation

Location: Washington State

Posted Apr 30, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

View Details Apply on SimplyHired

Web Developer - AI Trainer

Company: DataAnnotation

Location: Washington State

Posted Apr 30, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

View Details Apply on SimplyHired
full time remote

Mental Health Access Center Coordinator-Full Time-Renton (Remote)

Company: Kaiser Permanente

Location: Renton, Washington

Posted May 04, 2025

View Details Apply on healthecareers.com
hospital travel 401(k)

Medical Assistant - (Med Asst)

Company: AMN Healthcare, Inc. Schools

Location: MARYSVILLE, Washington

Posted May 04, 2025

View Details Apply on healthecareers.com
dental insurance health insurance referral program

Urologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted May 04, 2025

View Details Apply on healthecareers.com
full time

Outpatient Physical Therapist, On Call Day

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted May 04, 2025

View Details Apply on healthecareers.com
hospital

Radiologic Technologist, Float, Vancouver, Variable, 40 hours

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted May 04, 2025

View Details Apply on healthecareers.com

Back End Developer - AI Trainer

Company: DataAnnotation

Location: Washington State

Posted Apr 30, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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