Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Accounting Technologist
Company: IBM
Location: BUENOS AIRES, AR
Posted Dec 11, 2025
This job description seeks an Accounting Technologist with experience in data management, analysis, and visualization tools. The role involves transforming financial data, ensuring quality, and collaborating with stakeholders to deliver data-driven solutions. Required skills include SQL proficiency, scripting languages, and strong analytical abilities.
System Service Representative
Company: IBM
Location: Tallinn, EE
Posted Dec 11, 2025
The job posting seeks a customer-focused Technical Support Representative with communication skills, technical expertise, and experience in customer service. Requirements include education in electronics/computers, troubleshooting knowledge, bilingual communication skills, and a valid driver's license with personal car.
Software Engineer - Backend
Company: IBM
Location: Austin, US
Posted Dec 11, 2025
This job description outlines a Software Engineer role requiring expertise in Agile development, microservices, AWS, and DevOps tools. It emphasizes cross-functional collaboration, CI/CD pipelines, and proficiency in languages like Golang and Java. The position demands both technical skills and adaptability to business needs.
Consulting Account Executive, NYC/Philly
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a track record in sales, with integration into IBM's organization post-acquisition.
Software Developer Intern 2026 (6 - 9 months)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
IBM Ireland is seeking innovative developers to shape the future of AI and cloud technology through impactful projects. The role offers collaboration with industry leaders, endless growth opportunities, and a dynamic environment for career advancement. Applicants will contribute to cutting-edge solutions while fostering creativity and technical excellence in a global tech ecosystem.
Application Developer-Open Source
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, Agile methodologies, and professional growth opportunities. It outlines responsibilities, required skills in SAP Hybris Commerce and Java, and the importance of delivering impactful solutions for clients.
Quality Engineer-FullStack
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a Full Stack Tester role with responsibilities spanning test strategy development, automation, collaboration with cross-functional teams, and technical requirements including tools like Jira, Selenium, and CI/CD pipelines. It emphasizes both functional and non-functional testing across frontend/backend layers.
FedRAMP Technical Services Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a role in IBM's FedRAMP Technical Services Department, focusing on technical change management, compliance with FedRAMP and NIST standards, cross-functional collaboration, and career growth opportunities within IBM's innovative environment.
Quality Engineer STUDENT CONVERSION
Company: IBM
Location: Ciudad Autónoma De Buenos Aires, AR
Posted Dec 11, 2025
This job description highlights opportunities for professional growth, collaboration with global clients, and a supportive environment focused on innovation and technical expertise in IBM Consulting. The role emphasizes agile methodologies, career development, and impactful contributions to clients through cutting-edge technology.
2026 Intern – UI/UX Design
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 11, 2025
This internship offers a unique opportunity to work at IBM's Marketing Communications team, focusing on UIUX design for the IBM.com platform. The role involves collaborative projects, mentorship, and exposure to hybrid cloud and AI innovations. Candidates must be available for specific dates and have relevant design skills.
Policy and Governance Strategy Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text outlines a job role at IBM Federal Consulting requiring expertise in policy analysis, legislative affairs, and DoD governance. It specifies educational qualifications, experience in federal legislative processes, and clearance requirements for the position.
Consultor SAP FI AFC (Advanced Financial Closing)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
The text describes a SAP AFC consultant role involving process design, configuration of SAP HANA solutions, and integration with financial systems. It outlines required expertise in AFC configuration, governance frameworks, and client workshops, while emphasizing technical and industry knowledge.