Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Application Consultant-DevOps
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients and technical expertise in Dynatrace monitoring. It outlines responsibilities like application support, dashboard maintenance, and performance troubleshooting, along with educational and technical requirements.
Project Manager - IT Financial Operations
Company: IBM
Location: Heredia, CR
Posted Dec 09, 2025
This job description highlights a role at IBM CIC involving project management, business process improvement, and collaboration with cross-functional teams. It emphasizes skills like organizational abilities, communication, and technical expertise in hybrid cloud and AI initiatives, while outlining requirements such as a bachelor's degree and PMP certification.
Application Developer Intern
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
This role offers growth opportunities for interns to develop skills, collaborate with experts, and contribute to impactful projects, requiring a master's degree and technical expertise in Python, React, and cloud technologies.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with global clients to accelerate digital transformation using AI and agile methods. Responsibilities include managing Accounts Receivable processes, ensuring accuracy, and meeting SLAs. Required experience includes 24+ years in Order to Cash with expertise in cash application automation.
ETL Informatica Lead
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in data integration solutions. The role involves designing business intelligence systems using Informatica and other tools, with requirements including ETL development, cloud technologies, and database management skills.
AI Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines an engineering role focused on designing and maintaining build systems for AI/ML components, requiring expertise in C++/Python, automation pipelines, and cross-platform development. It emphasizes collaboration with cross-functional teams and compliance with industry standards.
Software Sales Specialist – Data, AI & Automation Swiss Market (based in Valencia) (f/m/x)
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
IBM's Software Sales Specialist role offers career growth, competitive compensation, and collaborative opportunities in Valencia, focusing on innovative solutions and client partnerships.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for career growth through innovative projects and cross-functional teamwork.
Digital Professional - CONTRACTOR CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a Web Developer role at IBM, outlining responsibilities such as creating web pages, collaborating with teams, and required technical skills. It emphasizes strategic planning, content management, and SEO while detailing educational qualifications and preferred experience.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. The role involves invoice processing, vendor management, and working with advanced technologies like AI and hybrid cloud solutions. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive ecosystem.
Package Consultant-SAP HR Comp & Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP systems. It outlines role responsibilities, required skills, and educational qualifications for a consulting position.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Support team role with responsibilities including customer issue resolution, product configuration guidance, and collaboration with engineering teams. It outlines required and preferred qualifications such as Linux administration, JVM knowledge, and experience with cloud platforms and databases.