Customer Experience Jobs
1,742,392 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Associate Delivery Project Manager
Company: IBM
Location: Krakow, PL
Posted Dec 08, 2025
The text outlines a role in project management support, focusing on administrative tasks, contractual obligations, and collaboration with teams. Required qualifications include a bachelor's degree, technical expertise, and leadership skills. The position emphasizes compliance, financial management, and a collaborative environment.
Deal Leader Cybersecurity Senior Consultant - Industrial Sector (f/m/x)
Company: IBM
Location: No City, AT
Posted Dec 08, 2025
The role involves collaborating with global clients to enhance cybersecurity solutions, requiring expertise in cybersecurity services and leadership skills. IBM emphasizes innovation, client relationships, and professional growth through strategic partnerships and technology platforms.
Strategic Account Manager
Company: IBM
Location: CANBERRA, AU
Posted Dec 08, 2025
This job description outlines the role of a Strategic Account Manager, focusing on enterprise sales, customer relationship management, and aligning HashiCorp solutions with business needs. It details responsibilities such as leading sales campaigns, forecasting revenue, and collaborating with cross-functional teams. Requirements include experience in strategic sales, technical expertise in cloud infrastructure, and proficiency with CRM tools.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 08, 2025
This text describes a consulting role at IBM emphasizing collaboration with clients, technical expertise in SAP, and opportunities for professional growth. It highlights responsibilities like leading teams, delivering solutions, and gaining industry knowledge, while outlining required qualifications and preferred skills.
Industry Consultant-Consulting Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring advanced packaging expertise, semiconductor experience, and knowledge of MES systems. It emphasizes technical skills, communication abilities, and specific industry qualifications for a senior position in electronics and semiconductor engineering.
Technical Support Professional Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM's internship offers roles in Power Hardware support, focusing on designing productivity aids. Required skills include computer architecture, programming, and debugging. Opportunity to engage with complex hardware and collaborate on innovative solutions.
Enterprise Database Architect Lead
Company: IBM
Location: No City, US
Posted Dec 08, 2025
This job description outlines a senior role in enterprise database architecture for regulated manufacturing environments, emphasizing leadership in MES platforms, GxP compliance, and cross-functional collaboration. The position requires extensive experience in system design, validation, and regulatory compliance, with opportunities for technical innovation and global client collaboration.
Senior UI Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This role involves leading UI development for IBM's cloud-native solutions, collaborating with cross-functional teams, mentoring junior developers, and adhering to design standards. Required skills include React.js expertise, accessibility knowledge, and experience with micro-frontends.
Senior Maximo Functional Analyst
Company: IBM
Location: Calgary, CA
Posted Dec 08, 2025
This job description highlights a senior technical consulting role at IBM Consulting, emphasizing collaboration with global clients, technical leadership in hybrid cloud and AI initiatives, and opportunities to drive innovation through expertise in Maximo solutions and integration frameworks.
Sr. Product Security Engineer II
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Senior Product Security Engineer role at IBM, focusing on secure cloud solutions, collaboration with cross-functional teams, and contributing to innovative security practices. The position emphasizes global opportunities, technical expertise in cloud environments, and a commitment to secure software development.
Firmware Developer
Company: IBM
Location: Waterford, IE
Posted Dec 08, 2025
This job posting seeks a software developer with expertise in operating systems and low-level programming to contribute to IBM's Linux kernel enhancements for IBM Z. Responsibilities include design, implementation, and collaboration with open-source communities, requiring 3+ years of experience in C/C++/Assembly and familiarity with IBM Z architecture.
Application Developer-Microsoft .NET Stack
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI projects. Responsibilities include software development, collaboration, and technical expertise in Microsoft technologies. Requirements include a bachelor's degree and proficiency in specific tools and frameworks.