Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Staff UX Designer - AI Investment
Company: Mozilla
Location: USA
Posted Dec 04, 2025
Mozilla, a nonprofit-backed tech company, focuses on shaping the internet for the better through privacy-minded innovations like Firefox. They seek a Staff UX Product Designer with AI expertise to create impactful, user-centric features while prioritizing privacy and open-source principles. The role emphasizes diversity, ethical AI, and a mission-driven approach to building a more inclusive web.
General Liability Claims Adjuster
Company: Reserv
Location: Remote
Posted Dec 04, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a highly organized and customer-focused General Liability Adjuster to join their team. The role involves speaking to customers, managing claims, coordinating repairs, and providing input for process improvements. Reserv values diversity and offers a generous benefits package.
Executive Assistant
Company: Kraken
Location: Ireland,Cyprus,Portugal
Posted Dec 04, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support. The company is fully remote with a diverse team and seeks an organized Executive Assistant to support leaders remotely.
Technical Support Engineer 2
Company: Twilio
Location: India
Posted Dec 04, 2025
The job posting is for a Technical Support Engineer 2 position at Twilio, focusing on providing award-winning billing support to customers. The role requires excellent customer service, technical expertise, and the ability to work in a 24/7 support model. The successful candidate will be part of the TCX Transforming Customer Experience team, responsible for designing and delivering operational excellence principles and practices across the support ecosystem.
Software Engineer 5 - Product
Company: Netflix
Location: USA
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Data Systems team focuses on ensuring data integrity and building robust infrastructure to enhance customer experiences. The team is seeking fullstack engineers to develop end-to-end solutions for logging and telemetry data, continuously improve products and systems, and collaborate with cross-functional teams to deliver solutions that improve subscriber experiences.
Site Reliability Engineer with Node.js
Company: Kodify
Location: Remote
Posted Dec 04, 2025
Kodify is a company with over 15 years of experience in producing high-quality video content and managing high-traffic websites. They prioritize their employees' growth and well-being, offering a flexible remote work environment and a top-notch tech stack. The company is looking for a Site Reliability Engineer to lead initiatives in platform observability and security, collaborate with development teams, and optimize Node.js application performance.
Sr. Machine Learning Engineer
Company: iHerb
Location: USA
Posted Dec 04, 2025
The Senior Machine Learning Engineer role involves leading complex projects, mentoring junior team members, and developing scalable machine learning systems. Key responsibilities include collaborating with data scientists, building robust infrastructure, and ensuring high availability. The position requires expertise in Python, Spark, and cloud technologies, with competitive compensation and benefits.
Junior Systems Engineer
Company: Databento
Location: USA
Posted Dec 04, 2025
Databento, a Series A startup with $378M raised and 958% revenue growth, seeks a junior systems engineer. The role involves managing storage, networking, and hybrid systems across data centers, with benefits including remote work, insurance, and 401k matching.
Senior Product Manager – Integrations & Payroll
Company: Sparrow
Location: USA
Posted Dec 04, 2025
This job description outlines a Senior PM role focusing on integrations, vendor collaboration, and regulatory compliance. It highlights requirements for experience in fintech and healthcare, technical curiosity, and cross-functional communication. Compensation ranges from $135k-$170k, with opportunities to influence company strategies during a growth phase.
Senior Data Scientist
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company supporting self-employed individuals with tools and services. They're hiring a Senior Data Scientist with responsibilities in data analysis, product improvements, and collaboration. Benefits include competitive salary, equity, remote work, and comprehensive health benefits.
Director - Regional Sales
Company: GitLab
Location: Europe
Posted Dec 04, 2025
This text describes a Director Regional Sales New Business role at GitLab, outlining responsibilities such as leading a sales team, developing strategies, and collaborating with cross-functional teams. It emphasizes skills in CRM tools, new business growth, and regional market dynamics.
Sales Enablement Specialist
Company: Makersite GmbH
Location: Remote
Posted Dec 04, 2025
Makersite seeks a Sales Enablement Specialist to drive sustainable product development. The role involves training, onboarding, and collaborating on innovative projects with competitive benefits and remote flexibility.