Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Site Reliability Engineering Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Site Reliability Engineering Manager to lead a high-performance team in a distributed environment. The role involves leading a team, representing the IS team to stakeholders, organizing internal projects, mentoring engineers, and ensuring proper team focus on priorities and deliverables.

Senior Site Reliability / Gitops Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical seeks a Senior Site Reliability Engineer to drive automation and innovation in open-source technologies, offering global collaboration, competitive benefits, and a dynamic work environment.

Lead Product Marketing Manager

Company: Apollo.io

Location: Remote

Posted Dec 02, 2025

This job description outlines the responsibilities and requirements for a Lead Product Marketing Manager role at Apollo, emphasizing cross-functional collaboration, ownership mindset, and strategic initiatives across the customer lifecycle. The position demands expertise in GTM strategy, product positioning, and data-driven decision-making to drive growth and customer engagement.

Growth Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is seeking an experienced Growth Engineer to join their team and take ownership of their marketing technology stack, data architecture, and infrastructure. The role involves designing and scaling systems that power marketing automation, lifecycle marketing, and data-driven growth initiatives. The ideal candidate will be passionate about technology, data, and the use of technology in marketing, and will thrive in an environment that emphasizes ownership, collaboration, learning, and continuous improvement.

Junior Linux Kernel Engineer - Ubuntu

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and offers opportunities for junior professionals to work on the Linux kernel. Canonical values diversity, remote work, and personal development.

Software Engineer - Python - Container Images

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a rewarding career working with the best people in technology, building container images and contributing to open source projects. The company values collaboration, diversity, and knowledge sharing.

Rust Engineering Lead - Linux and Open Source

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring Rust Engineering Leads to drive adoption of Rust in their open-source projects and platforms like Ubuntu. The role involves designing software, advocating for Rust, and collaborating globally in a distributed environment with opportunities for growth and innovation.

Engineering Manager for IAM (Identity and Access Management)

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for IAM to build high-performing services and secure identity and access management solutions. The role involves working with upstream open source projects and internal teams to deliver high quality software.

Lead Senior Compliance Associate

Company: Kraken

Location: Remote

Posted Dec 02, 2025

Kraken promotes its mission-driven culture, global crypto expertise, and commitment to innovation and compliance. The text highlights opportunities for experienced professionals, emphasizes industry-leading standards, and showcases diversity and inclusion efforts in hiring practices.

Engineering Manager - Public Cloud, Python, Golang

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical, a leading open-source provider, offers an Engineering Manager role with global collaboration opportunities, emphasizing innovation, remote work, and professional growth. The position highlights technical leadership, cloud infrastructure optimization, and a supportive work environment with benefits like travel, learning budgets, and competitive compensation.

Engineering Manager - Managed Services

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for an Engineering Manager to manage a growing engineering team and deliver quality managed services. The company values diversity, offers a distributed work environment, and provides benefits like a personal learning budget and annual compensation review.

Partner Sales Manager - Hewlett Packard Enterprise

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical promotes itself as a leading open source provider with widespread enterprise adoption and global collaboration. The text highlights growth opportunities, key partnerships, and a job opening for a Partner Sales Manager with HPE, emphasizing innovation and open source capabilities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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