Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

IT Accessibility Assessment Consultant

Company: TestPros

Location: USA

Posted Nov 20, 2025

TestPros is a successful IT technical support services company established in 1988. They offer a wide range of services including program management, cybersecurity, software testing, accessibility assessment, and more. TestPros is seeking remote accessibility compliance assessment consultants with experience in hardware testing, Section 508, and WCAG accessibility assessments.

Tech Lead - Storyteller Core Platform

Company: Storyteller

Location: Romania

Posted Nov 20, 2025

Storyteller is a fast-growing B2B SaaS platform seeking a technical leader to develop high-performance APIs and SDKs for sports brands. The role involves managing a team, designing systems, and leveraging AI, with a focus on scalability and innovation.

Tech Lead - Storyteller Core Platform

Company: Storyteller

Location: Hungary

Posted Nov 20, 2025

Storyteller is a fast-growing B2B SaaS company seeking a technical leader to manage a team and build scalable APIs. The role involves mentoring, system design, and AI integration, with a focus on sports tech. The process includes a take-home task and interviews.

SEO Lead

Company: Canva

Location: Viet Nam

Posted Nov 20, 2025

Canva is seeking a Vietnamese SEO lead to expand their SEO presence in Vietnam. The role involves leading SEO strategy, building and managing a local SEO team, and driving market penetration. Canva offers flexible work arrangements and a supportive culture.

Group Art Supervisor (must have pharma agency exp)

Company: EVERSANA

Location: USA

Posted Nov 20, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Group Art Supervisor with extensive design experience and pharmaceutical industry knowledge.

Matchmaking Membership Sales

Company: It's Just Lunch

Location: Remote

Posted Nov 20, 2025

The job posting is for a Sales Representative position at Its Just Lunch, a leading personalized matchmaking service. The role involves selling memberships to busy singles over the phone using a consultative sales approach. The company offers a competitive compensation structure, comprehensive benefits package, great work-life balance, and professional growth opportunities. The ideal candidate has 2+ years of experience in matchmaking/dating industry membership sales, previous experience with high volume outbound calls, and a 4-year degree in psychology, business communications, or a related field.

Sales Account Executive

Company: Influur

Location: Mexico

Posted Nov 20, 2025

Influur is a company that uses creators' data and AI to revolutionize influencer marketing, making it measurable, predictable, and scalable. They are seeking a dealcloser to join their team and help scale the influencer marketing industry by winning new business, growing existing accounts, and building long-term relationships with clients.

Tech Lead - Storypilot

Company: Storyteller

Location: Romania

Posted Nov 20, 2025

The job posting describes a full-time contractor role for a fast-growing B2B SaaS platform called Storyteller. The company is building an AI-native multiproduct platform to help partners create and personalize immersive content. The role involves leading a team of engineers, designing production systems, and leveraging AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.

Intern - Revenue Cycle Management - Collections Analyst

Company: labcorp

Location: USA

Posted Nov 20, 2025

Labcorp is a global company with nearly 70,000 employees across 100 countries, harnessing science to change lives. They offer a 2026 Global Internship Program in Revenue Cycle Management, providing an 11-week paid internship with hands-on work, exposure to global business culture, leadership, and mentoring. The internship focuses on supporting account receivable collections, analyzing data, and preparing executive presentations.

Senior Customer Success Manager

Company: Menlo Security

Location: Korea, Republic of

Posted Nov 20, 2025

Menlo Security is a leading cybersecurity company with a mission to enable secure global communication and collaboration. They are growing rapidly and seeking passionate, ethical, and organized talent. The Senior Customer Success Manager role involves building strong relationships, driving product adoption, and ensuring customer success.

Senior DevOps Engineer

Company: Cyderes

Location: USA

Posted Nov 20, 2025

Cyderes is seeking a Senior DevOps Engineer with expertise in cloud technologies, automation, and cybersecurity. The role involves maintaining cloud environments, improving system reliability, and collaborating with teams to ensure security and stability. The company emphasizes innovation, accountability, and a proactive approach to tackling cybersecurity challenges.

Tech Lead - ClipCrop

Company: Storyteller

Location: Romania

Posted Nov 20, 2025

The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development and adoption.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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