Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Analytics Engineer (L6) - Ads DSE, Live Events

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking founding members for their Ads Data Science and Engineering team. The team focuses on building analytics tools, predictive models, and algorithms to create more choices and joy for members while providing a premium TV brand experience for advertisers. They are looking for a Staff Analytics Engineer to lead analytics initiatives for the rapidly growing Live Events space, including NFL and WWE. The role involves defining analytics frameworks, building scalable roadmaps, developing cross-functional partnerships, and delivering technically robust solutions.

Senior Product Manager - Order Fulfillment Experience (QuickPack)

Company: Shippo

Location: USA

Posted Nov 17, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and a streamlined fulfillment process. The company is seeking a Senior Product Manager to lead the Order Fulfillment experience, focusing on pick and pack workflows. The role requires a balance of strategic vision, data-driven decision making, and strong execution to improve fulfillment efficiency, customer satisfaction, and revenue impact.

CRM/Hubspot Specialist

Company: Blossom

Location: Colombia

Posted Nov 17, 2025

Blossom is a US-based company with over 20 years of experience in providing financial services to credit unions. They are seeking a CRM Specialist with 3+ years of experience to manage and optimize their HubSpot CRM instance. The role involves ensuring data integrity, security, and compliance while implementing automation and integrations to support marketing, sales, and customer success initiatives.

Clinical Vendor Manager

Company: Gravie

Location: USA

Posted Nov 17, 2025

Gravie is a healthcare company focused on improving the way people purchase and access healthcare through innovative consumer-centric health benefit solutions. They offer a diverse range of products and services developed by a unique team that encourages authenticity. The Clinical Vendor Manager role is responsible for managing Gravie's portfolio of clinical vendor partnerships to ensure cost-effective, high-quality, and compliant delivery of clinical programs and services. The role involves building relationships with vendors, monitoring performance, and ensuring alignment with Gravie's operational, financial, and member experience goals.

Claims Examiner | Multi-Line | Public Entity

Company: Sedgwick

Location: USA

Posted Nov 17, 2025

Sedgwick is a global company offering meaningful work, career growth, and a caring culture. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The company is seeking a claims examiner with 5+ years of experience to join their team.

Engineering Manager - Cloud Architecture Tooling and Security (CATS)

Company: Netflix

Location: USA

Posted Nov 17, 2025

This text describes Netflix's cloud security initiatives, a job opening for a cloud security leader, required qualifications, benefits package, and diversity commitments. It presents factual information about the company's operations and hiring practices without overtly positive or negative language.

Senior Software Engineer – Retail Team

Company: Green Dot Corporation

Location: Remote

Posted Nov 17, 2025

Green Dot Corporation is seeking a Senior Software Engineer to join the Risk Team and build scalable, secure systems for fraud detection, risk scoring, and compliance automation. The role involves architecting backend services, collaborating with cross-functional teams, implementing observability solutions, mentoring junior engineers, and operating in an AI-driven SDLC environment.

Senior Support Engineer

Company: n8n

Location: Europe

Posted Nov 17, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now seeking a Senior Support Engineer in Europe to provide best-in-class support to users and contribute to building a top-notch support team.

Major Gifts Officer

Company: Live Action

Location: Remote

Posted Nov 17, 2025

Live Action is seeking a Major Gifts Officer to join their East Coast team. The role involves generating and maintaining relationships with major donors, traveling to visit prospects, and collaborating with the development team. The ideal candidate should have a passion for the prolife movement, strong communication skills, and experience in major gifts fundraising.

Senior Demand Generation Manager

Company: Shippo

Location: USA

Posted Nov 17, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and automated international documents. The Sr Demand Generation Manager role focuses on developing and executing strategies to drive customer acquisition, pipeline growth, and revenue through multichannel marketing campaigns, ABM initiatives, and high-impact events.

Billing Representative

Company: Clipboard Health

Location: Philippines, South Africa, Jamaica, Mexico

Posted Nov 17, 2025

The job description outlines a critical role in ensuring workplace payments and cash flow for a company. Responsibilities include following up on payments, resolving billing issues, and collaborating with multiple teams. Requirements emphasize communication skills, problem-solving, and adaptability, with remote work options and a fast-paced startup environment.

Distributed Systems Engineer (L4) - Data Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a wide variety of TV series, films, and games across genres and languages. Netflix's Data Platform teams enable data-driven decision making and provide centralized data platforms and tools for various business functions. The company is looking for distributed systems engineers to help evolve and innovate its infrastructure.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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