Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Security Software Engineer (L5) - Workforce Security
Company: Netflix
Location: USA
Posted Nov 17, 2025
This text describes Netflix's workforce security team, a role for a Security Software Engineer, required skills, compensation structure, benefits, and company culture. It emphasizes security controls, collaboration, and inclusive practices.
Engineering Manager - Asset Personalization Experience
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company personalizes assets like artwork, trailers, and metadata to enhance the member experience and content discovery. They are seeking an experienced Engineering Manager to lead the Asset Personalization Experience team, focusing on delivering tailored entertainment experiences to millions of global members.
QA Manager - Studio Development Games
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking an experienced Quality Assurance (QA) Manager to join their Game Studio and ensure high-quality testing standards for new games on their platform. The role involves leading multiple QA teams, building external QA partnerships, and ensuring Netflix-developed games meet quality standards. The ideal candidate should have extensive experience in gaming QA, technical requirements testing, and iOS/Android testing.
Software Engineer L4/L5 - Data and Feature Infrastructure, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages machine learning and artificial intelligence to personalize content recommendations, optimize content slate, and improve various business initiatives. They are seeking to build a next-generation ML data and feature platform to improve the productivity of ML practitioners and enable sharing of datasets across various ML domains.
Machine Learning Engineer - AI for Member Systems
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a passionate and talented Machine Learning Engineer to join their AI for Member Systems team. The role involves collaborating with cross-functional teams to develop and implement machine learning algorithms that improve personalization, recommendations, and member experiences. The ideal candidate should have 5+ years of experience in applying machine learning in an industrial setting, a PhD or Masters in a related field, and expertise in machine learning algorithms and frameworks.
Senior Product Designer - Data & Developer Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix seeks Senior Product Designers to innovate infrastructure platforms, focusing on developer tools, data analytics, and AI integration. The role emphasizes intuitive design, cross-functional collaboration, and impactful user experiences while offering competitive compensation and benefits.
Director of Engineering - Games Player Experiences
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Games Player Experience team is focused on enabling members to find and engage with exciting new interactive and game experiences on Netflix. The company is seeking a Director of Engineering to lead several teams of high-performing engineers to deliver best-in-class experiences for both players and game developers.
Senior Game Producer - Narrative
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Senior Game Producer Narrative to join their dynamic Games Production team. The role involves guiding development teams, fostering innovation, and ensuring high-quality player experiences. The position is remote with a preferred PST time zone and offers a competitive compensation package.
UI Engineer (L5) - Content & Business Products
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is constantly innovating to entertain the world and improve content production and member experiences. Engineering teams work on scaling and innovating content production, building products and services to optimize and automate the content creation process, and supporting enterprise needs. The company values diversity, inclusion, and high standards of conduct and performance.
Analytics Engineer 5 - Application Quality of Experience
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a seamless, high-quality streaming experience across a wide range of devices. The Client Data Science & Engineering team uses large datasets to generate insights about the end-to-end user experience and systems. The company is seeking an analytics engineer to improve App QoE instrumentation and monitoring.
Machine Learning Scientist (L5) - Content and Studio
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Production team within Data Science and Engineering develops analytics and machine learning tools to support decision-making in content finance and production planning. They are seeking an experienced ML scientist to build ML solutions for self-service analytics of structured and unstructured data.
Data Scientist 5 - Availability
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company relies on extensive technical infrastructure to deliver a great member experience. The role of a Senior Data Scientist focused on Infrastructure Availability involves developing metrics, partnering with various teams, and making recommendations to improve system reliability and availability.