Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Commercial Counsel

Company: ElevenLabs

Location: Remote

Posted Nov 16, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved rapid growth, with a mission to make information accessible in any voice, language, or sound. The company offers a Creative Platform and Agents Platform powered by proprietary AI models.

Presales Solutions Architect

Company: Moveworks

Location: Remote

Posted Nov 16, 2025

The job posting is for a PreSales Solution Architect role in the USA, preferably in California. The role involves collaborating with sales and presales teams, building innovative solutions, conducting workshops, leading proof-of-concepts, and developing materials to support the presales team. The ideal candidate should have over 6 years of experience in presales or post-sales technical roles, expertise in enterprise systems, programming languages, and APIs, and excellent communication and presentation skills.

Affiliate Growth Manager - Fogo

Company: Douro Labs

Location: Remote

Posted Nov 16, 2025

The job posting seeks an Affiliate Growth Manager to drive growth through affiliate partnerships in a dynamic DeFi environment, offering remote work and global collaboration opportunities.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

This job description outlines a Senior iOS Engineer role at Dropbox, focusing on design system development, cross-platform collaboration, and scalability. It details responsibilities, requirements, and compensation across different US zones.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

The role of a Senior iOS Engineer on the Design System Team involves building and evolving Dropbox's DIG design system iOS component library, collaborating with cross-platform peers, and improving internal documentation and tooling. The position requires 8+ years of iOS development experience, proficiency in Swift, SwiftUI, and UIKit, and a strong understanding of Apple HIG and accessibility standards.

Verifications Analyst

Company: Airtm

Location: Remote

Posted Nov 16, 2025

Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy to thrive, giving individuals, communities, and countries the tools to control their financial destinies.

Vice President - Insurance Product

Company: Gravie

Location: Remote

Posted Nov 16, 2025

Gravie is a company focused on improving healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Insurance Product to lead product strategy development and management for their insurance products, with a focus on financial growth and member experience. The role requires 10+ years of experience in healthcare strategy and execution, 5+ years in insurance product design and management, and strong leadership skills. Gravie offers a unique benefits package and a mission-driven work environment.

Cyber Security Architect

Company: Guidehouse

Location: Remote

Posted Nov 16, 2025

This job posting seeks a Cybersecurity ArchitectEngineer with extensive experience in designing security systems, compliance, and incident response. The role requires expertise in cybersecurity frameworks and certifications, with benefits including competitive compensation, retirement plans, and professional development opportunities.

Associate Account Manager

Company: PadSplit

Location: Remote

Posted Nov 16, 2025

PadSplit is hiring an Associate Account Manager to provide scalable, high-impact support to their growing community of hosts. The role involves engaging hosts through group channels, ensuring clear communication, and empowering hosts with resources to succeed on the platform. The ideal candidate is a proactive communicator with a customer-first mindset, able to simplify complex ideas, analyze data, and build engaging webinars and email programs at scale.

Professional Services Engineer - P4

Company: Perforce

Location: Remote

Posted Nov 16, 2025

Perforce is a global company that values collaboration, creativity, and employee wellness. They offer a rewarding career with opportunities to work with top brands and develop expertise in enterprise version control solutions. The company provides comprehensive P4 availability management, security, performance optimization, and development workflow design services.

Senior Independent AI Engineer / Architect

Company: A.Team

Location: Americas, Europe, Israel

Posted Nov 16, 2025

ATeam is an invite-only network of senior builders who work on exclusive missions with Fortune 500 companies and top startups. The company offers competitive compensation, autonomy, and the opportunity to lead the design, deployment, and scaling of production AI systems. ATeam is looking for senior AIML engineers, AI architects, tech leaders, and specialists in LLMs, CV, NLP, or infra with proven depth.

Senior Product Designer II - Segments

Company: HubSpot

Location: Remote

Posted Nov 16, 2025

HubSpot is seeking a Senior Product Designer II to reimagine segmentation and transform their Lists product into an AI-enabled audiences platform. The role involves tackling cross-product problems, shaping design systems, leveraging AI features, collaborating across functions, measuring impact, and fostering an inclusive culture. The ideal candidate should have proven product design expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI curiosity, and a growth mindset.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages