Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

full-time residency

Licensed Vocational Nurse (LVN) I/II/III - Family Medicine: Kelsey Seybold Clinic - Gulfgate

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Rheumatology Physician BC/BE

Company: Sutter West Bay Medical Group

Location: San Francisco, California

Posted Nov 03, 2025

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full-time be or bc

Rheumatologist

Company: Summit Health Medical Group

Location: Bend, Oregon

Posted Nov 03, 2025

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full-time be or bc

Academic Generalist, Clinical Assistant/Associate Professor, OBGYN, General

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Nov 03, 2025

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part-time full-time per diem

Locum Emergency Medicine – Nationwide Opportunities

Company: Jobot Health

Location: Nationwide

Posted Nov 03, 2025

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health system full-time

Medical Assistant I/II/III - Internal Medicine Kelsey - Seybold Clinic - Memorial City

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

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401(k) dental insurance employee discount

Physician-Neuromuscular Medicine

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 03, 2025

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sign-on bonus health system part-time

MIGS Bayshore, NY

Company: Northwell Health Physician Partners

Location: Bay Shore, New York

Posted Nov 03, 2025

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full-time be or bc

Diagnostic Pediatric Radiologist

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Nov 03, 2025

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sign-on bonus fellowship full-time

Dermatologist Opportunity at Skin Cancer Specialist

Company: DermCare Management, LLC

Location: Sugar Land, Texas

Posted Nov 03, 2025

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403(b) 457(b) flexible spending account

Generalist in OB/GYN

Company: LifeBridge Health

Location: Baltimore, Maryland

Posted Nov 03, 2025

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401(k) 403(b) ad&d insurance

Hematology-Oncology Fellowship Program Director

Company: Bayhealth

Location: Dover, Delaware

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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