Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Vac Truck Sales and Service Rep Driver

Company:

Location: Savannah, GA

Posted Jan 30, 2025

Enterprise Data Enablement Lead

Company:

Location: Lithia Springs, GA

Posted Jan 30, 2025

Administrative Assistant

Company: Rhythm Software, Inc.

Location: Atlanta, GA

Posted Jan 31, 2025

The job posting is for an Administrative Assistant position at a SaaS company in Atlanta, GA. The role involves supporting the CEO, coordinating office activities, working with marketing and finance teams, and providing HR administrative support. The ideal candidate should have a Bachelor's degree, 2+ years of executive administrative support experience, accounting software proficiency, and strong organizational and communication skills. The company values a serverless computing approach, microservices architecture, and customer delight.

Supply Planner

Company: Hunter Douglas, Inc.

Location: Atlanta, GA

Posted Jan 30, 2025

Hunter Douglas, a renowned global manufacturer of window coverings and architectural products, is seeking driven, intelligent, creative, and entrepreneurial candidates. The role involves creating and managing supply plans, establishing inventory targets, and collaborating with the demand team. The company offers competitive compensation, benefits, and a culture that prioritizes professional growth. Required qualifications include a Bachelor's degree, 3+ years of supply chain experience, and proficiency in MS Office and SAPIBP.

Salesforce Support Engineer

Company: Cargill

Location: Atlanta, GA

Posted Jan 30, 2025

Cargill, a global family company, aims to positively impact the world by providing essential products like food ingredients, agricultural solutions, and industrial products. The company connects farmers with markets and customers with ingredients, ensuring a steady supply of daily essentials. The Salesforce Support Engineer role involves troubleshooting Salesforce issues, resolving complex problems, and maintaining in-depth product knowledge. Key responsibilities include diagnosing technical issues, providing solutions, and building strong relationships with customers. The ideal candidate should have a Bachelor's degree, at least two years of related work experience, and experience in ITSM process management. Preferred qualifications include Salesforce application and platform support experience, Salesforce certifications, and proficiency in Mandarin Chinese.

Bilingual Spanish/English Customer Experts - Work from Home

Company: Elevation Church

Location: Atlanta, GA

Posted Jan 30, 2025

The job posting is for a Customer Service Representative position that offers flexible work hours and the option to work from home. The role involves providing excellent customer service, handling administrative tasks, and maintaining confidentiality. The ideal candidate should be highly organized, motivated, and able to multitask effectively. No previous experience is required, and the position is suitable for those seeking short-term, part-time, or full-time work.

Technical Assistant

Company: Jencap

Location: Atlanta, GA

Posted Jan 30, 2025

Jencap Insurance Services is a leading wholesale insurance intermediary in the US, known for its collaborative and driven team. They offer innovative business solutions, backed by tenured support teams. The Technical Assistant role involves providing underwriting support, maintaining superior service standards, and managing client schedules. Requirements include a high school degree, obtaining an insurance license, and proficiency in Microsoft Office. The base salary is based on various factors, and Jencap offers benefits like health care coverage, a 401k plan, and tuition reimbursement. Jencap is an Equal Opportunity Employer.

Inclusive Design Manager

Company: CapTech

Location: Atlanta, GA

Posted Jan 30, 2025

CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through technology. They are passionate about their work and the results they achieve. The company works alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies. The Inclusive Design Manager role involves actively engaging as a member of the Customer Experience practice, collaborating across teams to design and develop innovative and accessible solutions. The role includes crafting innovative information architectures, leading advanced activities, reviewing designs for accessibility best practices, and providing training and recommendations for clients and team members. The ideal candidate should have proven written and verbal communication skills, a high-level understanding of technologies, and expert understanding of usability principles and accessibility heuristics.

Business Development Manager- United Kingdom (onsite)

Company: SambaSafety

Location: Atlanta, GA

Posted Jan 30, 2025

SambaSafety is seeking an experienced Business Development Manager (BDM) to join their team. The ideal candidate will have a proven track record in sales, preferably in telematics or SaaS, with a focus on risk management. They should possess strong communication skills, leadership capabilities, and the ability to think strategically. The role involves working directly with clients, delivering risk improvement solutions, and meeting sales targets. SambaSafety offers a competitive compensation package, including a target OTE of £70000 GBP, benefits such as group life assurance, income protection, and private medical insurance, and a commitment to fostering an inclusive and diverse work environment.

Sr. HR Systems Analyst

Company: Equifax Inc.

Location: Atlanta, GA

Posted Jan 30, 2025

Equifax is seeking a candidate for the HR Systems Team, offering a fun, fast-paced, and collaborative environment. The role involves providing support for Compensation functional areas in Workday, as well as other HR systems. The candidate will participate in global HR data governance, assist with testing activities, and partner with other systems and IT resources. Workday Compensation Configuration experience is required, along with systems support experience, understanding of business software, and strong communication skills. Equifax offers comprehensive benefits and growth opportunities.

Data Program Manager

Company: Unum Group

Location: Atlanta, GA

Posted Jan 30, 2025

Field Marketing Manager- United Kingdom (onsite)

Company: SambaSafety

Location: Atlanta, GA

Posted Jan 30, 2025

SambaSafety is seeking a UK Field Marketing Manager to localize content, develop marketing programs, and build relationships with sales teams and industry influencers. The ideal candidate should have extensive B2B field marketing experience, understand sales processes, and be comfortable with marketing automation tools. The role involves working closely with cross-functional teams, developing product launches, and creating demand for products. SambaSafety offers comprehensive benefits, including life assurance, income protection, employee assistance programs, private medical insurance, and tuition reimbursement.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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