Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

passion for healthcare technology excellent oral and written communication skills proactive organized agile empathetic effective at communication

Customer Success Account Manager

Company: MedTrans Go

Location: Atlanta, GA

Posted Jan 27, 2025

MedTrans Go is seeking a Customer Success Account Manager for a full-time hybrid role based in Atlanta, GA or North Carolina. The ideal candidate should have a passion for healthcare technology, excellent communication skills, and experience in account management or customer success. The role involves managing customer accounts, onboarding new customers, driving technology adoption, and identifying upsell/cross-sell opportunities. The company offers competitive compensation, benefits, and opportunities for career growth in a fast-paced startup environment.

View Details Apply on BuiltIn

Pharmacy Technician

Company: CVS Health

Location: Buford, GA

Posted Jan 27, 2025

View Details Apply on The Muse

Prompt Designer / Engineer (Senior Director)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 27, 2025

View Details Apply on The Muse

EVS Specialist

Company: Aramark

Location: Thomasville, GA

Posted Jan 27, 2025

View Details Apply on The Muse

Technician, General Facilities Maintenance

Company: Walmart

Location: Canton, GA

Posted Jan 27, 2025

View Details Apply on The Muse
transforming cities through autonomous technology provide value to communities minimize congestion

Site Supervisor (Onsite)

Company: May Mobility

Location: Atlanta, GA

Posted Jan 27, 2025

May Mobility, based in Ann Arbor, Michigan, is revolutionizing urban landscapes through autonomous technology. Their vehicles, powered by innovative MultiPolicy Decision Making (MPDM) technology, offer more than self-driving capabilities. They bridge public transit gaps, provide safe and enjoyable rides, and contribute to greener, more livable spaces. The company, founded in 2017, has already delivered over 300,000 autonomy-enabled rides worldwide. They are currently hiring a Site Supervisor to ensure safe and positive experiences for riders, contracted Autonomous Vehicle Operators, and customers. The role involves coordinating daily logistics, handling issues, and maintaining a culture of safety. The ideal candidate should have technical aptitude, data collection skills, strong communication abilities, and experience in a fast-paced, customer-focused environment.

View Details Apply on BuiltIn

Retail Backroom Coordinator

Company: The TJX Companies, Inc.

Location: Loganville, GA

Posted Jan 27, 2025

View Details Apply on The Muse

RetailBackroom Coordinator

Company: The TJX Companies, Inc.

Location: Suwanee, GA

Posted Jan 27, 2025

View Details Apply on The Muse

Senior Manager, Financial Planning & Analysis

Company: Salesforce

Location: Atlanta, GA

Posted Jan 27, 2025

View Details Apply on The Muse

Part Time (20 Hours) Associate Banker, Highland Station, Smryna, GA

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 27, 2025

View Details Apply on The Muse

Weekend Store Cleaner (Sundays and Saturdays)

Company: The TJX Companies, Inc.

Location: Duluth, GA

Posted Jan 27, 2025

View Details Apply on The Muse

Consulting Dietitian - Phoebe Sumter Medical Center - Food

Company: Aramark

Location: Americus, GA

Posted Jan 27, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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